Automações Muvecom — Susin

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Lead novo → criar card no board do departamento

SESSION_NEW e SESSION_UPDATE: garante 1 card (nunca mais que 1) por lead. A central SUSIN ACELERA cria card sempre. As 4 lojas não criam card para lead que já tem card em outro board (esse chega pela etiqueta, transferido), mas criam para o lead que entra direto na loja sem card em lugar nenhum - senão ele ficaria invisível em todos os painéis até ser etiquetado.

Data/hora Nível Mensagem
15/09/2026, 15:52:31 success Card ab395beb-edaf-46a6-a67f-bbabc5d7a00d criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead 14afed8b-b000-4bdb-8d0b-4627cc0e1a33
detalhe 
{"id":"0f40eb1c-11fd-454a-a1fe-a6343a7c41d5","createdAt":"2026-09-15T13:47:35.5516939Z","updatedAt":"2026-09-15T13:47:35.6659431Z","active":true,"number":"2026091500010","startAt":"2026-09-15T13:47:35.551694Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"14afed8b-b000-4bdb-8d0b-4627cc0e1a33","contactDetails":{"id":"14afed8b-b000-4bdb-8d0b-4627cc0e1a33","name":"[NOVO] +55 54996932743","email":null,"pictureUrl":null,"phonenumber":"+55|54996932743","instagram":null,"phonenumberFormatted":"(54) 99693-2743","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-15T13:47:35.5516939Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0f40eb1c-11fd-454a-a1fe-a6343a7c41d5","utm":null,"classification":null,"metadata":null}
15/09/2026, 15:52:30 skip Contato 14afed8b-b000-4bdb-8d0b-4627cc0e1a33 já tem card reivindicado/criado no board "COMERCIAL SM - Fluxo de Atendimento"
detalhe 
{"id":"0f40eb1c-11fd-454a-a1fe-a6343a7c41d5","createdAt":"2026-09-15T13:47:35.5516939Z","updatedAt":"2026-09-15T13:47:35.6659431Z","active":true,"number":"2026091500010","startAt":"2026-09-15T13:47:35.551694Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"14afed8b-b000-4bdb-8d0b-4627cc0e1a33","contactDetails":{"id":"14afed8b-b000-4bdb-8d0b-4627cc0e1a33","name":"[NOVO] +55 54996932743","email":null,"pictureUrl":null,"phonenumber":"+55|54996932743","instagram":null,"phonenumberFormatted":"(54) 99693-2743","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-15T13:47:35.5516939Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0f40eb1c-11fd-454a-a1fe-a6343a7c41d5","utm":null,"classification":null,"metadata":null}
15/09/2026, 15:52:30 info Lead 14afed8b-b000-4bdb-8d0b-4627cc0e1a33 entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"0f40eb1c-11fd-454a-a1fe-a6343a7c41d5","createdAt":"2026-09-15T13:47:35.5516939Z","updatedAt":"2026-09-15T13:47:35.6659431Z","active":true,"number":"2026091500010","startAt":"2026-09-15T13:47:35.551694Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"14afed8b-b000-4bdb-8d0b-4627cc0e1a33","contactDetails":{"id":"14afed8b-b000-4bdb-8d0b-4627cc0e1a33","name":"[NOVO] +55 54996932743","email":null,"pictureUrl":null,"phonenumber":"+55|54996932743","instagram":null,"phonenumberFormatted":"(54) 99693-2743","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-15T13:47:35.5516939Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0f40eb1c-11fd-454a-a1fe-a6343a7c41d5","utm":null,"classification":null,"metadata":null}
15/09/2026, 15:52:30 info Lead 14afed8b-b000-4bdb-8d0b-4627cc0e1a33 entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"0f40eb1c-11fd-454a-a1fe-a6343a7c41d5","createdAt":"2026-09-15T13:47:35.5516939Z","updatedAt":"2026-09-15T13:47:35.6659431Z","active":true,"number":"2026091500010","startAt":"2026-09-15T13:47:35.551694Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"14afed8b-b000-4bdb-8d0b-4627cc0e1a33","contactDetails":{"id":"14afed8b-b000-4bdb-8d0b-4627cc0e1a33","name":"[NOVO] +55 54996932743","email":null,"pictureUrl":null,"phonenumber":"+55|54996932743","instagram":null,"phonenumberFormatted":"(54) 99693-2743","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-15T13:47:35.5516939Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0f40eb1c-11fd-454a-a1fe-a6343a7c41d5","utm":null,"classification":null,"metadata":null}
15/09/2026, 15:52:30 success Card e8794992-3c98-44fd-b568-8a330b97a74c criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 500e0940-7e3e-46e5-a25c-e4e59c1d22ca
detalhe 
{"id":"a73f497c-758c-4985-b064-2661942d6fe5","createdAt":"2026-08-26T13:50:49.995673Z","updatedAt":"2026-09-15T13:47:13.7253839Z","active":true,"number":"2026082600009","startAt":"2026-08-26T13:50:49.995673Z","endAt":null,"firstUserInteractionAt":"2026-08-26T14:08:44.645418Z","firstAgentMessageAt":"2026-08-26T14:08:57.039041Z","status":"IN_PROGRESS","contactId":"500e0940-7e3e-46e5-a25c-e4e59c1d22ca","contactDetails":{"id":"500e0940-7e3e-46e5-a25c-e4e59c1d22ca","name":"Natália","email":null,"pictureUrl":null,"phonenumber":"+55|54999456404","instagram":null,"phonenumberFormatted":"(54) 99945-6404","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-14T10:47:11.129Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T10:47:11.768Z","lastMessageOut":"2026-09-14T10:47:11.768Z","lastMessageIn":"2026-08-27T16:59:26Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nBom dia Natália, tudo bem ? Faz um tempinho que não conversamos e queria saber se você ainda está pesquisando pneus, conseguiu resolver a troca ou ainda está avaliando algumas opções?","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=a73f497c-758c-4985-b064-2661942d6fe5","utm":null,"classification":null,"metadata":null}
15/09/2026, 15:52:29 skip Contato 05b74b29-2dd3-4660-bcba-9392a1d6ee7c já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"f1f2e526-271b-49eb-8900-e6d8efdd9238","createdAt":"2026-09-15T13:47:35.675173Z","updatedAt":"2026-09-15T13:49:00.6515082Z","active":true,"number":"2026091500011","startAt":"2026-09-15T13:47:35.675173Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"05b74b29-2dd3-4660-bcba-9392a1d6ee7c","contactDetails":{"id":"05b74b29-2dd3-4660-bcba-9392a1d6ee7c","name":"Atendimento - Susin Auto Center","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/33bd088_20260915134735996_96fa5d27_c76b_4d81_bfb0_2a9ffc9d8ca6_2026_09_15_13_47.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947246457&response-content-disposition=inline&Signature=T4WEG00GdAsHbfVlCE4Cq5OrE1I%3D","phonenumber":"+55|5432802000","instagram":null,"phonenumberFormatted":"(54) 3280-2000","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-15T13:47:35.675173Z","lastMessageOut":"2026-09-15T13:21:20Z","lastMessageIn":"2026-09-15T13:20:55Z","lastMessageText":"*Imagem*","unreadCount":1,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=f1f2e526-271b-49eb-8900-e6d8efdd9238","utm":null,"classification":null,"metadata":null}
15/09/2026, 15:52:28 skip Contato 05b74b29-2dd3-4660-bcba-9392a1d6ee7c já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"f1f2e526-271b-49eb-8900-e6d8efdd9238","createdAt":"2026-09-15T13:47:35.6751733Z","updatedAt":"2026-09-15T13:47:35.6751733Z","active":true,"number":"2026091500011","startAt":"2026-09-15T13:47:35.6751734Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"05b74b29-2dd3-4660-bcba-9392a1d6ee7c","contactDetails":{"id":"05b74b29-2dd3-4660-bcba-9392a1d6ee7c","name":"Atendimento - Susin Auto Center","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/b942a80_20260911165451957_0b5bd45f_4bbb_46f1_8c82_e5306c2a01ab_2026_09_11_16_54.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946912093&response-content-disposition=inline&Signature=nn%2BzpJGbZDnXRYGWK%2FRfpUdEJFc%3D","phonenumber":"+55|5432802000","instagram":null,"phonenumberFormatted":"(54) 3280-2000","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-15T13:47:35.6751733Z","lastMessageOut":null,"lastMessageIn":"2026-09-15T13:20:55Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f1f2e526-271b-49eb-8900-e6d8efdd9238","utm":null,"classification":null,"metadata":null}
15/09/2026, 15:33:12 success Card c349cf44-a3e4-4cde-8fc3-a68d0af10873 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 29eb6ee8-7bc0-4876-b502-3a06527e4a2b
detalhe 
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15/09/2026, 15:03:10 skip Lead 9b977ae4-b085-47a4-b98b-27d12cc94ec9 já tem o card 7e9688f6-35e3-4882-a8ab-715ed5868e3a em "COMERCIAL SM - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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15/09/2026, 15:02:51 skip Lead d117af64-804b-476a-88ee-4729bc0d21ff já tem o card e53c7ac9-54e0-413b-b4f3-38790f0d61f9 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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15/09/2026, 14:51:50 skip Lead 743ad86a-aadd-4720-a031-5576fd0e5fdc já tem o card c92edfa6-febb-444d-97cf-8f3b9bf0387e em "COMERCIAL SM - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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15/09/2026, 14:12:13 success Card 0ffacd20-1876-4bb7-b54f-38acc1005d1f criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 963aa0c6-096f-4669-8ded-78d771abd9f4
detalhe 
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15/09/2026, 14:08:19 success Card d609b914-1d11-4679-b58a-20b3be614bac criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 5dee5198-94a4-48a8-9822-ed65b1f74659
detalhe 
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15/09/2026, 14:05:16 success Card e14f797f-98cb-4831-a7a4-e67a73dc003b criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 3c66a182-7828-4f46-b1ca-712a9728b1b6
detalhe 
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15/09/2026, 14:02:12 success Card 63d183d9-13a7-4734-a7a6-e9a0287ed1ef criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead eff56724-384c-4186-8429-a0f9e0bcb5f0
detalhe 
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15/09/2026, 13:55:25 success Card 7ba1abbb-4c4f-437d-ad2f-2d54a70de24a criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead a016e152-5e9d-49cd-91b2-e6c610830bee
detalhe 
{"id":"c6a6d6fe-2988-4164-ba87-637740a6a8f1","createdAt":"2026-09-15T11:55:24.3327112Z","updatedAt":"2026-09-15T11:55:24.4262489Z","active":true,"number":"2026091500002","startAt":"2026-09-15T11:55:24.3327113Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"a016e152-5e9d-49cd-91b2-e6c610830bee","contactDetails":{"id":"a016e152-5e9d-49cd-91b2-e6c610830bee","name":"[NOVO] 54996318936","email":null,"pictureUrl":null,"phonenumber":"+55|54996318936","instagram":null,"phonenumberFormatted":"(54) 99631-8936","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-15T11:55:24.3327112Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c6a6d6fe-2988-4164-ba87-637740a6a8f1","utm":null,"classification":null,"metadata":null}
15/09/2026, 13:31:52 skip Contato 802e7d55-980a-4c21-9c7b-7e86cd84008a já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"7075a16d-76db-46c6-bdac-e2660c36e9a2","createdAt":"2026-09-14T11:24:15.299621Z","updatedAt":"2026-09-15T11:31:48.3368013Z","active":true,"number":"2026091400002","startAt":"2026-09-14T11:24:15.299621Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"802e7d55-980a-4c21-9c7b-7e86cd84008a","contactDetails":{"id":"802e7d55-980a-4c21-9c7b-7e86cd84008a","name":"Leticia Hoffmann","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/5a2a6f0_20260914112415579_0d4757b9_6d72_4641_a6ea_ae85bae505b3_2026_09_14_11_24.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947151456&response-content-disposition=inline&Signature=qjwkRSYleElwfsOB82FkBGkseN8%3D","phonenumber":"+55|54996411470","instagram":null,"phonenumberFormatted":"(54) 99641-1470","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-14T20:35:10.313Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T20:35:08Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T20:35:08Z","lastMessageText":"*Imagem*","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=7075a16d-76db-46c6-bdac-e2660c36e9a2","utm":null,"classification":null,"metadata":null}
15/09/2026, 12:56:05 skip Lead b129b6ef-3f17-4a05-9c90-d4f6d3943c6e já tem o card 71e51db9-d194-4c3f-8544-d37929df65b9 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL LV - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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15/09/2026, 12:55:06 skip Contato b129b6ef-3f17-4a05-9c90-d4f6d3943c6e já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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15/09/2026, 12:46:30 success Card 02934275-f3e1-4231-8a3d-c9af3d86b195 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead c204a202-c007-473a-93f3-1feac4f477ee
detalhe 
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15/09/2026, 12:45:42 success Card 0d3bbf0f-cd2e-438b-8a6b-a5aee2ef16b2 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 116767de-0ace-49e0-8959-a98aa4bc1d72
detalhe 
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15/09/2026, 12:38:00 skip Contato 3724a052-386e-4256-88eb-06812c7e8d77 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"1ced3b04-b785-4e3b-a8e2-c47768d7ec1b","createdAt":"2026-09-14T23:26:19.132978Z","updatedAt":"2026-09-15T10:37:59.8053248Z","active":true,"number":"2026091400028","startAt":"2026-09-14T23:26:19.132979Z","endAt":null,"firstUserInteractionAt":"2026-09-15T10:37:59.7871061Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"3724a052-386e-4256-88eb-06812c7e8d77","contactDetails":{"id":"3724a052-386e-4256-88eb-06812c7e8d77","name":"Vinicios Castilhos","email":null,"pictureUrl":null,"phonenumber":"+55|54991777326","instagram":null,"phonenumberFormatted":"(54) 99177-7326","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T23:26:19.692Z","lastMessageOut":"2026-09-14T23:26:19.692Z","lastMessageIn":"2026-09-14T23:26:17Z","lastMessageText":"Olá! Que bom ter você aqui na Susin Acelera, a nossa Central de Relacionamento!\n\nNo momento, nossa equipe de especialistas está fora do horário de atendimento, mas já estamos ansiosos para falar com você e garantir a segurança e o conforto da sua fam","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1ced3b04-b785-4e3b-a8e2-c47768d7ec1b","utm":null,"classification":null,"metadata":null}
15/09/2026, 01:26:20 success Card 2b391cff-8a0e-42f9-99ad-c9722e525b1b criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 3724a052-386e-4256-88eb-06812c7e8d77
detalhe 
{"id":"1ced3b04-b785-4e3b-a8e2-c47768d7ec1b","createdAt":"2026-09-14T23:26:19.1329789Z","updatedAt":"2026-09-14T23:26:19.1329789Z","active":true,"number":"2026091400028","startAt":"2026-09-14T23:26:19.132979Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"3724a052-386e-4256-88eb-06812c7e8d77","contactDetails":{"id":"3724a052-386e-4256-88eb-06812c7e8d77","name":"Vinicios Castilhos","email":null,"pictureUrl":null,"phonenumber":"+55|54991777326","instagram":null,"phonenumberFormatted":"(54) 99177-7326","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T23:26:19.1329789Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T23:26:17Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1ced3b04-b785-4e3b-a8e2-c47768d7ec1b","utm":null,"classification":null,"metadata":null}
14/09/2026, 22:47:03 skip Contato 7598efd7-fc28-42aa-9d19-5b69878d435b já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"a00e71e1-be01-4d6c-8687-4c88faff6188","createdAt":"2026-09-04T12:08:13.104064Z","updatedAt":"2026-09-14T20:47:02.8112087Z","active":true,"number":"2026090400008","startAt":"2026-09-04T12:08:13.104065Z","endAt":null,"firstUserInteractionAt":"2026-09-04T12:25:09.14792Z","firstAgentMessageAt":"2026-09-04T12:37:48.159489Z","status":"IN_PROGRESS","contactId":"7598efd7-fc28-42aa-9d19-5b69878d435b","contactDetails":{"id":"7598efd7-fc28-42aa-9d19-5b69878d435b","name":"Fran Rodrigues","email":null,"pictureUrl":null,"phonenumber":"+55|54999421989","instagram":null,"phonenumberFormatted":"(54) 99942-1989","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-14T19:40:14.626Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T19:40:14.626Z","lastMessageOut":"2026-09-14T19:40:14.626Z","lastMessageIn":"2026-09-14T12:11:23Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nTenha uma ótima semana!!","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=a00e71e1-be01-4d6c-8687-4c88faff6188","utm":null,"classification":null,"metadata":null}
14/09/2026, 22:28:05 skip Contato 802e7d55-980a-4c21-9c7b-7e86cd84008a já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"7075a16d-76db-46c6-bdac-e2660c36e9a2","createdAt":"2026-09-14T11:24:15.299621Z","updatedAt":"2026-09-14T20:28:05.0408284Z","active":true,"number":"2026091400002","startAt":"2026-09-14T11:24:15.299621Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"802e7d55-980a-4c21-9c7b-7e86cd84008a","contactDetails":{"id":"802e7d55-980a-4c21-9c7b-7e86cd84008a","name":"Leticia Hoffmann","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/5a2a6f0_20260914112415579_0d4757b9_6d72_4641_a6ea_ae85bae505b3_2026_09_14_11_24.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947151456&response-content-disposition=inline&Signature=qjwkRSYleElwfsOB82FkBGkseN8%3D","phonenumber":"+55|54996411470","instagram":null,"phonenumberFormatted":"(54) 99641-1470","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T13:20:13Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T13:20:13Z","lastMessageText":"*Vídeo*","unreadCount":7,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=7075a16d-76db-46c6-bdac-e2660c36e9a2","utm":null,"classification":null,"metadata":null}
14/09/2026, 22:20:42 skip Contato 59d6afe5-dcbc-40af-a146-951371f50d93 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"281f7853-2a01-4550-a629-89f8e7a4af25","createdAt":"2026-09-14T20:14:51.821389Z","updatedAt":"2026-09-14T20:20:42.3114463Z","active":true,"number":"2026091400026","startAt":"2026-09-14T20:14:51.82139Z","endAt":null,"firstUserInteractionAt":"2026-09-14T20:20:42.2819393Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"59d6afe5-dcbc-40af-a146-951371f50d93","contactDetails":{"id":"59d6afe5-dcbc-40af-a146-951371f50d93","name":"Daniela Capeletti Rizzon (12474)","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e53bc13_20260914201451950_45c3038e_2d7d_40a1_b11d_61c86c778986_2026_09_14_20_14.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947183293&response-content-disposition=inline&Signature=k5goTfiRIwBWTIBIbfMH7PEJE78%3D","phonenumber":"+55|54999917078","instagram":null,"phonenumberFormatted":"(54) 99991-7078","tagsId":["f6002e42-6bce-4029-87b6-e6a0afbc2be6"],"status":"ACTIVE","tagsName":["UN - SÃO MARCOS"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T20:20:17Z","lastMessageOut":"2026-09-14T20:19:27Z","lastMessageIn":"2026-09-14T20:20:17Z","lastMessageText":"*Audio*","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=281f7853-2a01-4550-a629-89f8e7a4af25","utm":null,"classification":null,"metadata":null}
14/09/2026, 22:14:55 skip Contato 59d6afe5-dcbc-40af-a146-951371f50d93 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"281f7853-2a01-4550-a629-89f8e7a4af25","createdAt":"2026-09-14T20:14:51.8213898Z","updatedAt":"2026-09-14T20:14:51.8213898Z","active":true,"number":"2026091400026","startAt":"2026-09-14T20:14:51.82139Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"59d6afe5-dcbc-40af-a146-951371f50d93","contactDetails":{"id":"59d6afe5-dcbc-40af-a146-951371f50d93","name":"Daniela Capeletti Rizzon (12474)","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/bb26a92_20260911172115713_0c0ae588_83e3_418d_905e_569a816468f1_2026_09_11_17_21.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946913676&response-content-disposition=inline&Signature=fMmG6Oxrqkj6F82SaKkV5%2BriyxM%3D","phonenumber":"+55|54999917078","instagram":null,"phonenumberFormatted":"(54) 99991-7078","tagsId":["f6002e42-6bce-4029-87b6-e6a0afbc2be6"],"status":"ACTIVE","tagsName":["UN - SÃO MARCOS"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T20:14:51.8213898Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T20:14:50Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=281f7853-2a01-4550-a629-89f8e7a4af25","utm":null,"classification":null,"metadata":null}
14/09/2026, 21:58:05 success Card 1e25ddf2-38c9-4917-9557-beee02c4b912 criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead 35bc3cff-c2a1-491d-8bb3-4d2a048dc147
detalhe 
{"id":"59f2d2de-316f-4106-8c01-6a2132a45bcb","createdAt":"2026-09-14T19:58:03.9141119Z","updatedAt":"2026-09-14T19:58:04.0141351Z","active":true,"number":"2026091400025","startAt":"2026-09-14T19:58:03.9141121Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"35bc3cff-c2a1-491d-8bb3-4d2a048dc147","contactDetails":{"id":"35bc3cff-c2a1-491d-8bb3-4d2a048dc147","name":"[NOVO] +55 54999246812","email":null,"pictureUrl":null,"phonenumber":"+55|54999246812","instagram":null,"phonenumberFormatted":"(54) 99924-6812","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T19:58:03.9141119Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=59f2d2de-316f-4106-8c01-6a2132a45bcb","utm":null,"classification":null,"metadata":null}
14/09/2026, 21:58:05 info Lead 35bc3cff-c2a1-491d-8bb3-4d2a048dc147 entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"59f2d2de-316f-4106-8c01-6a2132a45bcb","createdAt":"2026-09-14T19:58:03.9141119Z","updatedAt":"2026-09-14T19:58:04.0141351Z","active":true,"number":"2026091400025","startAt":"2026-09-14T19:58:03.9141121Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"35bc3cff-c2a1-491d-8bb3-4d2a048dc147","contactDetails":{"id":"35bc3cff-c2a1-491d-8bb3-4d2a048dc147","name":"[NOVO] +55 54999246812","email":null,"pictureUrl":null,"phonenumber":"+55|54999246812","instagram":null,"phonenumberFormatted":"(54) 99924-6812","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T19:58:03.9141119Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=59f2d2de-316f-4106-8c01-6a2132a45bcb","utm":null,"classification":null,"metadata":null}
14/09/2026, 21:37:38 success Card 8af9b5c3-08c3-4c26-ab27-01226c18b239 criado no board "COMERCIAL VC - Fluxo de Atendimento" para o lead d5381e27-4fdb-4c42-a50f-de657a6a6951
detalhe 
{"id":"7c31b841-0aeb-4901-847e-b412610ed389","createdAt":"2026-09-14T19:37:36.7250538Z","updatedAt":"2026-09-14T19:37:36.811516Z","active":true,"number":"2026091400024","startAt":"2026-09-14T19:37:36.725054Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d5381e27-4fdb-4c42-a50f-de657a6a6951","contactDetails":{"id":"d5381e27-4fdb-4c42-a50f-de657a6a6951","name":"[NOVO] 54991509698","email":null,"pictureUrl":null,"phonenumber":"+55|54991509698","instagram":null,"phonenumberFormatted":"(54) 99150-9698","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T19:37:36.7250538Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7c31b841-0aeb-4901-847e-b412610ed389","utm":null,"classification":null,"metadata":null}
14/09/2026, 21:37:38 info Lead d5381e27-4fdb-4c42-a50f-de657a6a6951 entrou direto em "COMERCIAL VC - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"7c31b841-0aeb-4901-847e-b412610ed389","createdAt":"2026-09-14T19:37:36.7250538Z","updatedAt":"2026-09-14T19:37:36.811516Z","active":true,"number":"2026091400024","startAt":"2026-09-14T19:37:36.725054Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d5381e27-4fdb-4c42-a50f-de657a6a6951","contactDetails":{"id":"d5381e27-4fdb-4c42-a50f-de657a6a6951","name":"[NOVO] 54991509698","email":null,"pictureUrl":null,"phonenumber":"+55|54991509698","instagram":null,"phonenumberFormatted":"(54) 99150-9698","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T19:37:36.7250538Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7c31b841-0aeb-4901-847e-b412610ed389","utm":null,"classification":null,"metadata":null}
14/09/2026, 21:02:18 skip Contato 432631d1-d48b-4200-b8b8-090b387ebf30 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"1c95eefe-cf8b-461d-a825-fe4bc7dbb323","createdAt":"2026-09-14T14:23:12.48191Z","updatedAt":"2026-09-14T19:02:18.1363471Z","active":true,"number":"2026091400017","startAt":"2026-09-14T14:23:12.48191Z","endAt":null,"firstUserInteractionAt":"2026-09-14T14:23:56.479491Z","firstAgentMessageAt":"2026-09-14T14:24:07.994499Z","status":"IN_PROGRESS","contactId":"432631d1-d48b-4200-b8b8-090b387ebf30","contactDetails":{"id":"432631d1-d48b-4200-b8b8-090b387ebf30","name":"Cristian","email":null,"pictureUrl":null,"phonenumber":"+55|54999244984","instagram":null,"phonenumberFormatted":"(54) 99924-4984","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-14T14:26:59.895Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T16:21:18.79Z","lastMessageOut":"2026-09-14T16:21:18.79Z","lastMessageIn":"2026-09-14T14:26:58Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nCerto, vou lhe encaminhar as opções ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1c95eefe-cf8b-461d-a825-fe4bc7dbb323","utm":null,"classification":null,"metadata":null}
14/09/2026, 21:01:56 skip Contato 432631d1-d48b-4200-b8b8-090b387ebf30 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"1c95eefe-cf8b-461d-a825-fe4bc7dbb323","createdAt":"2026-09-14T14:23:12.48191Z","updatedAt":"2026-09-14T19:01:55.9343476Z","active":true,"number":"2026091400017","startAt":"2026-09-14T14:23:12.48191Z","endAt":null,"firstUserInteractionAt":"2026-09-14T14:23:56.479491Z","firstAgentMessageAt":"2026-09-14T14:24:07.994499Z","status":"PENDING","contactId":"432631d1-d48b-4200-b8b8-090b387ebf30","contactDetails":{"id":"432631d1-d48b-4200-b8b8-090b387ebf30","name":"Cristian","email":null,"pictureUrl":null,"phonenumber":"+55|54999244984","instagram":null,"phonenumberFormatted":"(54) 99924-4984","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-14T14:26:59.895Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T16:21:18.79Z","lastMessageOut":"2026-09-14T16:21:18.79Z","lastMessageIn":"2026-09-14T14:26:58Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nCerto, vou lhe encaminhar as opções ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1c95eefe-cf8b-461d-a825-fe4bc7dbb323","utm":null,"classification":null,"metadata":null}
14/09/2026, 20:47:06 skip Lead 432631d1-d48b-4200-b8b8-090b387ebf30 já tem o card 2d20cfee-36e7-4982-90e0-6dd0f1258823 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL LV - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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14/09/2026, 19:42:57 skip Contato 10249518-a2e4-48c1-8cc1-07d4dea58a35 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"085fdf38-294b-4222-9bda-d8883d05abe0","createdAt":"2026-09-14T17:10:12.134625Z","updatedAt":"2026-09-14T17:42:57.2573701Z","active":true,"number":"2026091400022","startAt":"2026-09-14T17:10:12.134625Z","endAt":null,"firstUserInteractionAt":"2026-09-14T17:42:57.2235944Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"10249518-a2e4-48c1-8cc1-07d4dea58a35","contactDetails":{"id":"10249518-a2e4-48c1-8cc1-07d4dea58a35","name":"💸","email":null,"pictureUrl":null,"phonenumber":"+55|54997073546","instagram":null,"phonenumberFormatted":"(54) 99707-3546","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T17:10:12.134625Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T17:10:09Z","lastMessageText":"Boa tarde queria ver quando vcs cobram pra fazer geometria e balanceamento??","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=085fdf38-294b-4222-9bda-d8883d05abe0","utm":null,"classification":null,"metadata":null}
14/09/2026, 19:40:32 success Card a7ac83c7-d38b-4f4b-b904-c93895b1b0af criado no board "COMERCIAL LV - Fluxo de Atendimento" para o lead 4f819b18-6b05-43ee-b553-87d7642c5303
detalhe 
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14/09/2026, 19:40:31 info Lead 4f819b18-6b05-43ee-b553-87d7642c5303 entrou direto em "COMERCIAL LV - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
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14/09/2026, 19:10:13 success Card dab6d761-f374-4a86-afa0-2c059a3e1814 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 10249518-a2e4-48c1-8cc1-07d4dea58a35
detalhe 
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14/09/2026, 18:50:27 skip Contato 6658bbe0-6217-41ad-9ad8-26a091c55750 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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14/09/2026, 18:50:18 success Card a40e63f1-133c-4ebc-ab70-04effe93455a criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 6658bbe0-6217-41ad-9ad8-26a091c55750
detalhe 
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14/09/2026, 18:17:18 skip Contato cc512e00-8fb5-4740-bbd7-9e1b345502d0 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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14/09/2026, 18:15:27 success Card 33913787-4b8c-45a0-9396-1ec61412c627 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead cc512e00-8fb5-4740-bbd7-9e1b345502d0
detalhe 
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14/09/2026, 18:13:49 skip Contato b59021dc-ab00-4caf-85ce-e4e13d9bc8dd já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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14/09/2026, 18:05:57 success Card 9f19f1bd-dda1-4d64-a500-c3f77a2b7e8f criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead b59021dc-ab00-4caf-85ce-e4e13d9bc8dd
detalhe 
{"id":"4ca70b42-6c4a-4633-a4df-a55c770df71a","createdAt":"2026-09-14T16:05:53.4411562Z","updatedAt":"2026-09-14T16:05:53.4411562Z","active":true,"number":"2026091400019","startAt":"2026-09-14T16:05:53.4411564Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"b59021dc-ab00-4caf-85ce-e4e13d9bc8dd","contactDetails":{"id":"b59021dc-ab00-4caf-85ce-e4e13d9bc8dd","name":".","email":null,"pictureUrl":null,"phonenumber":"+55|77999972022","instagram":null,"phonenumberFormatted":"(77) 99997-2022","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T16:05:53.4411562Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T16:05:51Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=4ca70b42-6c4a-4633-a4df-a55c770df71a","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:24:18 skip Contato 981608e3-ca6a-4f85-a9ec-e3d6b3d707b3 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"a120b17e-f938-4eff-b478-546ec859f1eb","createdAt":"2026-09-14T14:05:54.397418Z","updatedAt":"2026-09-14T14:24:18.28831Z","active":true,"number":"2026091400015","startAt":"2026-09-14T14:05:54.397418Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"981608e3-ca6a-4f85-a9ec-e3d6b3d707b3","contactDetails":{"id":"981608e3-ca6a-4f85-a9ec-e3d6b3d707b3","name":"Susin Auto Center Lagoa","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e476acd_20260914140554778_61266b66_dc2d_4beb_8e41_a4b6e58e495a_2026_09_14_14_05.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947161156&response-content-disposition=inline&Signature=ki57jJCxV4kwUfEUrH%2BLnlb37m8%3D","phonenumber":"+55|54997074713","instagram":null,"phonenumberFormatted":"(54) 99707-4713","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:05:54.397418Z","lastMessageOut":"2026-09-14T14:05:52.001Z","lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=a120b17e-f938-4eff-b478-546ec859f1eb","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:23:56 skip Contato 432631d1-d48b-4200-b8b8-090b387ebf30 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"1c95eefe-cf8b-461d-a825-fe4bc7dbb323","createdAt":"2026-09-14T14:23:12.48191Z","updatedAt":"2026-09-14T14:23:56.5140304Z","active":true,"number":"2026091400017","startAt":"2026-09-14T14:23:12.48191Z","endAt":null,"firstUserInteractionAt":"2026-09-14T14:23:56.4794913Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"432631d1-d48b-4200-b8b8-090b387ebf30","contactDetails":{"id":"432631d1-d48b-4200-b8b8-090b387ebf30","name":"Cristian","email":null,"pictureUrl":null,"phonenumber":"+55|54999244984","instagram":null,"phonenumberFormatted":"(54) 99924-4984","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:23:12.48191Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T14:23:09Z","lastMessageText":"*Audio*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1c95eefe-cf8b-461d-a825-fe4bc7dbb323","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:23:14 success Card 2d20cfee-36e7-4982-90e0-6dd0f1258823 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 432631d1-d48b-4200-b8b8-090b387ebf30
detalhe 
{"id":"1c95eefe-cf8b-461d-a825-fe4bc7dbb323","createdAt":"2026-09-14T14:23:12.4819102Z","updatedAt":"2026-09-14T14:23:12.4819102Z","active":true,"number":"2026091400017","startAt":"2026-09-14T14:23:12.4819103Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"432631d1-d48b-4200-b8b8-090b387ebf30","contactDetails":{"id":"432631d1-d48b-4200-b8b8-090b387ebf30","name":"Cristian","email":null,"pictureUrl":null,"phonenumber":"+55|54999244984","instagram":null,"phonenumberFormatted":"(54) 99924-4984","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:23:12.4819102Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T14:23:09Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1c95eefe-cf8b-461d-a825-fe4bc7dbb323","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:19:31 skip Contato 2089590c-9ad9-4eb6-8190-efa972c044b1 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"9a89550f-23f2-4403-83a0-7b2068eb4f08","createdAt":"2026-09-14T14:16:41.792649Z","updatedAt":"2026-09-14T14:19:31.4376455Z","active":true,"number":"2026091400016","startAt":"2026-09-14T14:16:41.79265Z","endAt":null,"firstUserInteractionAt":"2026-09-14T14:19:31.4139473Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"2089590c-9ad9-4eb6-8190-efa972c044b1","contactDetails":{"id":"2089590c-9ad9-4eb6-8190-efa972c044b1","name":"nois","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/8689914_20260914141642047_c4859aeb_c1bb_4b9e_b73a_334aaa807a8c_2026_09_14_14_16.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947161803&response-content-disposition=inline&Signature=S7lmVln17ypMDWjXisC8RreCWxI%3D","phonenumber":"+55|54999355104","instagram":null,"phonenumberFormatted":"(54) 99935-5104","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:17:38Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T14:17:38Z","lastMessageText":"Pneu 165/40/18","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9a89550f-23f2-4403-83a0-7b2068eb4f08","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:16:46 success Card 2eb2bc0a-f2c9-4b52-8163-b837a9a1c51d criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 2089590c-9ad9-4eb6-8190-efa972c044b1
detalhe 
{"id":"9a89550f-23f2-4403-83a0-7b2068eb4f08","createdAt":"2026-09-14T14:16:41.7926499Z","updatedAt":"2026-09-14T14:16:41.7926499Z","active":true,"number":"2026091400016","startAt":"2026-09-14T14:16:41.7926501Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"2089590c-9ad9-4eb6-8190-efa972c044b1","contactDetails":{"id":"2089590c-9ad9-4eb6-8190-efa972c044b1","name":"nois","email":null,"pictureUrl":null,"phonenumber":"+55|54999355104","instagram":null,"phonenumberFormatted":"(54) 99935-5104","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:16:41.7926499Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T14:16:39Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9a89550f-23f2-4403-83a0-7b2068eb4f08","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:05:58 skip Contato 981608e3-ca6a-4f85-a9ec-e3d6b3d707b3 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"a120b17e-f938-4eff-b478-546ec859f1eb","createdAt":"2026-09-14T14:05:54.3974187Z","updatedAt":"2026-09-14T14:05:54.5370641Z","active":true,"number":"2026091400015","startAt":"2026-09-14T14:05:54.3974189Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"981608e3-ca6a-4f85-a9ec-e3d6b3d707b3","contactDetails":{"id":"981608e3-ca6a-4f85-a9ec-e3d6b3d707b3","name":"Susin Auto Center Lagoa","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/c8eb4a9_20260910175910425_ef3f9007_6402_443e_8008_634e16d85a92_2026_09_10_17_59.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946829551&response-content-disposition=inline&Signature=Ptr3VXsjeWKnH1ZpEVrp1hUiMjE%3D","phonenumber":"+55|54997074713","instagram":null,"phonenumberFormatted":"(54) 99707-4713","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:05:54.3974187Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a120b17e-f938-4eff-b478-546ec859f1eb","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:05:27 skip Lead 95687fc6-8734-4fde-8232-cbe4bf295c50 já tem o card b53194e2-73bc-47df-ae57-56003efe8ad8 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL LV - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
{"id":"c75a5dec-4128-419b-aae2-372b8974e2fe","createdAt":"2026-09-14T14:01:49.902178Z","updatedAt":"2026-09-14T14:05:26.7473447Z","active":true,"number":"2026091400013","startAt":"2026-09-14T14:01:49.902178Z","endAt":null,"firstUserInteractionAt":"2026-09-14T14:03:02.194618Z","firstAgentMessageAt":"2026-09-14T14:03:26.999528Z","status":"IN_PROGRESS","contactId":"95687fc6-8734-4fde-8232-cbe4bf295c50","contactDetails":{"id":"95687fc6-8734-4fde-8232-cbe4bf295c50","name":"Elisana","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/4ce3e0c_20260914140150073_99117a55_fdf6_4871_9b7b_6cc71abfc620_2026_09_14_14_01.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947160911&response-content-disposition=inline&Signature=v1sjF9KWo0NGKDvXMdbi0%2FqAvmE%3D","phonenumber":"+55|54997043820","instagram":null,"phonenumberFormatted":"(54) 99704-3820","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"2bdc7226-e260-40a3-a491-fdc15c9ab410","departmentDetails":{"id":"2bdc7226-e260-40a3-a491-fdc15c9ab410","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"LV - Comercial Lagoa Vermelha","description":null},"userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","botId":null,"botVersionId":null,"agentDetails":{"id":"6295f019-ae52-4181-8d04-53a85381aa37","userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","name":"Jeferson Borges","shortName":"Jeferson / Comercial - Lagoa Vermelha","phoneNumber":"+55|54997074713","email":"lagoa@susinautocenter.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-14T14:03:46.533Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:05:16Z","lastMessageOut":"2026-09-14T14:05:16Z","lastMessageIn":"2026-09-14T14:03:45Z","lastMessageText":"*Audio*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c75a5dec-4128-419b-aae2-372b8974e2fe","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:04:04 success Card 69589741-5cb7-4c81-a951-953dc607d523 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 82fc72df-bcaa-4c9e-b2df-76c85f1d3eab
detalhe 
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14/09/2026, 16:03:02 skip Contato 95687fc6-8734-4fde-8232-cbe4bf295c50 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"c75a5dec-4128-419b-aae2-372b8974e2fe","createdAt":"2026-09-14T14:01:49.902178Z","updatedAt":"2026-09-14T14:03:02.2245835Z","active":true,"number":"2026091400013","startAt":"2026-09-14T14:01:49.902178Z","endAt":null,"firstUserInteractionAt":"2026-09-14T14:03:02.1946184Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"95687fc6-8734-4fde-8232-cbe4bf295c50","contactDetails":{"id":"95687fc6-8734-4fde-8232-cbe4bf295c50","name":"Elisana","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/4ce3e0c_20260914140150073_99117a55_fdf6_4871_9b7b_6cc71abfc620_2026_09_14_14_01.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947160911&response-content-disposition=inline&Signature=v1sjF9KWo0NGKDvXMdbi0%2FqAvmE%3D","phonenumber":"+55|54997043820","instagram":null,"phonenumberFormatted":"(54) 99704-3820","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:02:37Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T14:02:37Z","lastMessageText":"E a troca de um rolamento","unreadCount":4,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c75a5dec-4128-419b-aae2-372b8974e2fe","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:01:54 success Card b53194e2-73bc-47df-ae57-56003efe8ad8 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 95687fc6-8734-4fde-8232-cbe4bf295c50
detalhe 
{"id":"c75a5dec-4128-419b-aae2-372b8974e2fe","createdAt":"2026-09-14T14:01:49.9021786Z","updatedAt":"2026-09-14T14:01:49.9021787Z","active":true,"number":"2026091400013","startAt":"2026-09-14T14:01:49.9021789Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"95687fc6-8734-4fde-8232-cbe4bf295c50","contactDetails":{"id":"95687fc6-8734-4fde-8232-cbe4bf295c50","name":"Elisana","email":null,"pictureUrl":null,"phonenumber":"+55|54997043820","instagram":null,"phonenumberFormatted":"(54) 99704-3820","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T14:01:49.9021786Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T14:01:48Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c75a5dec-4128-419b-aae2-372b8974e2fe","utm":null,"classification":null,"metadata":null}
14/09/2026, 16:01:33 skip Contato 9b977ae4-b085-47a4-b98b-27d12cc94ec9 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"0c898c14-0334-4dc7-9d79-bb23da94bf20","createdAt":"2026-09-14T13:57:54.196605Z","updatedAt":"2026-09-14T14:01:33.1583557Z","active":true,"number":"2026091400012","startAt":"2026-09-14T13:57:54.196606Z","endAt":null,"firstUserInteractionAt":"2026-09-14T14:01:33.1226062Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"9b977ae4-b085-47a4-b98b-27d12cc94ec9","contactDetails":{"id":"9b977ae4-b085-47a4-b98b-27d12cc94ec9","name":".","email":null,"pictureUrl":null,"phonenumber":"+55|54997152780","instagram":null,"phonenumberFormatted":"(54) 99715-2780","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T13:59:39Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T13:59:39Z","lastMessageText":"Como agente pode fazer ?","unreadCount":7,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0c898c14-0334-4dc7-9d79-bb23da94bf20","utm":null,"classification":null,"metadata":null}
14/09/2026, 15:57:55 success Card 2308d5a4-608c-4e83-abed-f57ceb535b88 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 9b977ae4-b085-47a4-b98b-27d12cc94ec9
detalhe 
{"id":"0c898c14-0334-4dc7-9d79-bb23da94bf20","createdAt":"2026-09-14T13:57:54.1966059Z","updatedAt":"2026-09-14T13:57:54.196606Z","active":true,"number":"2026091400012","startAt":"2026-09-14T13:57:54.1966062Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"9b977ae4-b085-47a4-b98b-27d12cc94ec9","contactDetails":{"id":"9b977ae4-b085-47a4-b98b-27d12cc94ec9","name":".","email":null,"pictureUrl":null,"phonenumber":"+55|54997152780","instagram":null,"phonenumberFormatted":"(54) 99715-2780","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T13:57:54.1966059Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T13:57:51Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0c898c14-0334-4dc7-9d79-bb23da94bf20","utm":null,"classification":null,"metadata":null}
14/09/2026, 15:53:08 skip Contato f9826f77-3906-482f-a93a-78567f5e1e38 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"dad1d8ad-8643-4ea3-a609-e83a6cb8ad7f","createdAt":"2026-09-14T13:52:21.528161Z","updatedAt":"2026-09-14T13:53:08.0249353Z","active":true,"number":"2026091400011","startAt":"2026-09-14T13:52:21.528161Z","endAt":null,"firstUserInteractionAt":"2026-09-14T13:53:07.9848373Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"f9826f77-3906-482f-a93a-78567f5e1e38","contactDetails":{"id":"f9826f77-3906-482f-a93a-78567f5e1e38","name":"Autovia Pneus Financeiro","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/4a43ad5_20260914135221809_de07b110_7cd0_4558_b8ba_08f90813dd84_2026_09_14_13_52.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947160343&response-content-disposition=inline&Signature=C26QX9lwhIxXg7vyslAT2G8lsGI%3D","phonenumber":"+55|54996652300","instagram":null,"phonenumberFormatted":"(54) 99665-2300","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T13:52:44Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T13:52:44Z","lastMessageText":"Gostaria de falar com o responsável pelo financeiro","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=dad1d8ad-8643-4ea3-a609-e83a6cb8ad7f","utm":null,"classification":null,"metadata":null}
14/09/2026, 15:52:26 success Card 77d42a60-aaf2-43ae-bef4-d515f0f46af2 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead f9826f77-3906-482f-a93a-78567f5e1e38
detalhe 
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14/09/2026, 15:49:09 skip Contato 175fe0d9-41ae-4fba-8558-822639f23edb já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"d3c61ad8-b87b-4133-b309-a840d933462f","createdAt":"2026-08-26T14:46:33.726471Z","updatedAt":"2026-09-14T13:49:05.9056343Z","active":true,"number":"2026082600013","startAt":"2026-08-26T14:46:33.726471Z","endAt":null,"firstUserInteractionAt":"2026-08-26T14:51:01.100843Z","firstAgentMessageAt":"2026-08-26T17:56:22.674733Z","status":"IN_PROGRESS","contactId":"175fe0d9-41ae-4fba-8558-822639f23edb","contactDetails":{"id":"175fe0d9-41ae-4fba-8558-822639f23edb","name":"Samuel Susin","email":"samuel@susinautocenter.com.br","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/592479f_20260911140812065_b8f9d224_2d4d_4fc5_a510_46ad7db8faa2_2026_09_11_14_08.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946902093&response-content-disposition=inline&Signature=eAFe927xdNpTWI3rmyQWjoxJlko%3D","phonenumber":"+55|54991643777","instagram":null,"phonenumberFormatted":"(54) 99164-3777","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T19:57:13.012Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T20:28:39Z","lastMessageOut":"2026-09-11T20:01:39Z","lastMessageIn":"2026-09-11T20:28:39Z","lastMessageText":"*Audio*","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=d3c61ad8-b87b-4133-b309-a840d933462f","utm":{"clid":"Afj3YMUQO0KkXKVsRpl241g9j4PpN0nM7YCDDPHZTiG2zE2XasjXS7LuXRbZUc9vkrZInVPYybVtNUXZWlXAo-MoYq-8wuBDbzlRN68vZOzqkLpgH8fQkV2usNboNm8HThMRmCOnbQ","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"ATÉ QUANDO VOCÊ VAI ADIAR A REVISÃO DO SEU VEÍCULO?","content":null,"headline":"Se você é de São Marcos e busca um serviço de qualidade com confiança total, a Susin Auto Center é a sua melhor opção! Pneus em bom estado e revisão preventiva em dia são o que garantem que você vai sair e voltar em segurança. 🛡️\n\nAqui na Susin Auto Center, nós resolvemos tudo em um só lugar. Com total clareza, você entende e acompanha cada passo do serviço feito no seu carro. Sem enrolação e sem surpresas! \n\nMas atenção: o nosso estoque promocional de pneus está chegando ao fim e as vagas na nossa oficina de São Marcos estão se esgotando rapidamente! \n\nNão deixe a sua segurança para a última hora. \n\nClique no botão abaixo e agende o seu horário agora mesmo! 👇","term":null,"referralUrl":"https://www.instagram.com/p/Db-6QVbAZLd/","sourceId":"120251462339000512"},"classification":null,"metadata":null}
14/09/2026, 15:45:31 skip Contato 077b4c5a-fd31-4d11-9e7b-b6fd89624e83 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"43f620be-3dae-4d43-9bbd-a39c74034eef","createdAt":"2026-09-14T13:45:27.6513623Z","updatedAt":"2026-09-14T13:45:27.6513623Z","active":true,"number":"2026091400010","startAt":"2026-09-14T13:45:27.6513625Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"077b4c5a-fd31-4d11-9e7b-b6fd89624e83","contactDetails":{"id":"077b4c5a-fd31-4d11-9e7b-b6fd89624e83","name":"Super Pneus Revenda","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/213b17c_20260903125346129_9595ec04_9548_4257_9649_a609d12fa8fa_2026_09_03_12_53.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946206427&response-content-disposition=inline&Signature=1mKz8VqcgLhpwCEF8bgQxl3XKRw%3D","phonenumber":"+55|54999171621","instagram":null,"phonenumberFormatted":"(54) 99917-1621","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T13:45:27.6513623Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T13:45:26Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=43f620be-3dae-4d43-9bbd-a39c74034eef","utm":null,"classification":null,"metadata":null}
14/09/2026, 15:20:09 skip Contato 802e7d55-980a-4c21-9c7b-7e86cd84008a já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"7075a16d-76db-46c6-bdac-e2660c36e9a2","createdAt":"2026-09-14T11:24:15.299621Z","updatedAt":"2026-09-14T13:20:08.7432276Z","active":true,"number":"2026091400002","startAt":"2026-09-14T11:24:15.299621Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"802e7d55-980a-4c21-9c7b-7e86cd84008a","contactDetails":{"id":"802e7d55-980a-4c21-9c7b-7e86cd84008a","name":"Leticia Hoffmann","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/5a2a6f0_20260914112415579_0d4757b9_6d72_4641_a6ea_ae85bae505b3_2026_09_14_11_24.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947151456&response-content-disposition=inline&Signature=qjwkRSYleElwfsOB82FkBGkseN8%3D","phonenumber":"+55|54996411470","instagram":null,"phonenumberFormatted":"(54) 99641-1470","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T11:47:36Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T11:47:36Z","lastMessageText":"*Vídeo*","unreadCount":4,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=7075a16d-76db-46c6-bdac-e2660c36e9a2","utm":null,"classification":null,"metadata":null}
14/09/2026, 15:07:31 success Card e31ac257-c325-4665-b0f0-1f3c4a1bb227 criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead 64905065-96b8-4f3b-abcf-c128d68c7d6e
detalhe 
{"id":"9ec8d468-9275-4ea9-aa48-47060b9ab3e8","createdAt":"2026-08-24T19:29:06.003169Z","updatedAt":"2026-09-14T13:07:29.7684861Z","active":true,"number":"2026082400050","startAt":"2026-08-24T19:29:06.003169Z","endAt":null,"firstUserInteractionAt":"2026-08-24T19:29:52.957018Z","firstAgentMessageAt":"2026-08-24T19:31:59.270389Z","status":"IN_PROGRESS","contactId":"64905065-96b8-4f3b-abcf-c128d68c7d6e","contactDetails":{"id":"64905065-96b8-4f3b-abcf-c128d68c7d6e","name":"Marcelo G. Maciel","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/226477c_20260824122057948_28f390c7_f29e_4f9e_b653_e9554249b3f7_2026_08_24_12_20.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1945340459&response-content-disposition=inline&Signature=wjeRlNmuEzBOy0AIMHHLDFCv5us%3D","phonenumber":"+55|54991184958","instagram":null,"phonenumberFormatted":"(54) 99118-4958","tagsId":["bccddc82-2cf6-40c0-8d9c-ea0280c9ca96"],"status":"ACTIVE","tagsName":["Venda"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":"2026-08-24T19:55:30.528Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-08-24T19:55:29Z","lastMessageOut":"2026-08-24T19:54:40.727Z","lastMessageIn":"2026-08-24T19:55:29Z","lastMessageText":"*Texto*","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9ec8d468-9275-4ea9-aa48-47060b9ab3e8","utm":null,"classification":null,"metadata":null}
14/09/2026, 15:07:31 info Lead 64905065-96b8-4f3b-abcf-c128d68c7d6e entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
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14/09/2026, 15:00:56 skip Contato c30931ec-1bfc-4f1e-9f4f-2dd1cf792558 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"de35dfa7-5232-4335-bed2-0ea59ef14886","createdAt":"2026-09-14T12:58:02.24653Z","updatedAt":"2026-09-14T13:00:55.5923374Z","active":true,"number":"2026091400008","startAt":"2026-09-14T12:58:02.24653Z","endAt":null,"firstUserInteractionAt":"2026-09-14T13:00:55.5568458Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"c30931ec-1bfc-4f1e-9f4f-2dd1cf792558","contactDetails":{"id":"c30931ec-1bfc-4f1e-9f4f-2dd1cf792558","name":"rodrigo","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/0544b4e_20260914125802663_a8c97988_7432_45b0_9827_89531acef965_2026_09_14_12_58.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947157083&response-content-disposition=inline&Signature=Q6ftm4WqoMOs3un62xrC%2F%2F19Qg8%3D","phonenumber":"+55|51981553555","instagram":null,"phonenumberFormatted":"(51) 98155-3555","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T12:58:11Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T12:58:11Z","lastMessageText":"185/65R15","unreadCount":4,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=de35dfa7-5232-4335-bed2-0ea59ef14886","utm":null,"classification":null,"metadata":null}
14/09/2026, 14:58:07 success Card cf029ba1-425e-426b-b71f-9cfcc7ecea63 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead c30931ec-1bfc-4f1e-9f4f-2dd1cf792558
detalhe 
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14/09/2026, 14:49:48 success Card 5ce5c456-31fe-4c50-a983-a5087061aaea criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 6b41fb33-0f20-4d69-a866-214e26881893
detalhe 
{"id":"20f536c6-9251-422a-b25a-4a0039e201d8","createdAt":"2026-09-14T12:49:46.9579288Z","updatedAt":"2026-09-14T12:49:47.0267212Z","active":true,"number":"2026091400007","startAt":"2026-09-14T12:49:46.957929Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"6b41fb33-0f20-4d69-a866-214e26881893","contactDetails":{"id":"6b41fb33-0f20-4d69-a866-214e26881893","name":"[NOVO] 54999716989","email":null,"pictureUrl":null,"phonenumber":"+55|54999716989","instagram":null,"phonenumberFormatted":"(54) 99971-6989","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T12:49:46.9579288Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=20f536c6-9251-422a-b25a-4a0039e201d8","utm":null,"classification":null,"metadata":null}
14/09/2026, 14:33:07 success Card fbc0d17b-dd18-4fa3-a2c9-cd522faa604b criado no board "COMERCIAL LV - Fluxo de Atendimento" para o lead 0a0ed462-7c0f-44b2-a171-d563779e6121
detalhe 
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14/09/2026, 14:33:07 info Lead 0a0ed462-7c0f-44b2-a171-d563779e6121 entrou direto em "COMERCIAL LV - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"5d5cf08c-9288-44a2-9e2d-7ff95343d9ee","createdAt":"2026-09-14T12:33:05.5656221Z","updatedAt":"2026-09-14T12:33:05.6474193Z","active":true,"number":"2026091400006","startAt":"2026-09-14T12:33:05.5656223Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0a0ed462-7c0f-44b2-a171-d563779e6121","contactDetails":{"id":"0a0ed462-7c0f-44b2-a171-d563779e6121","name":"[NOVO] 54999899059","email":null,"pictureUrl":null,"phonenumber":"+55|54999899059","instagram":null,"phonenumberFormatted":"(54) 99989-9059","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"2bdc7226-e260-40a3-a491-fdc15c9ab410","departmentDetails":{"id":"2bdc7226-e260-40a3-a491-fdc15c9ab410","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"LV - Comercial Lagoa Vermelha","description":null},"userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","botId":null,"botVersionId":null,"agentDetails":{"id":"6295f019-ae52-4181-8d04-53a85381aa37","userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","name":"Jeferson Borges","shortName":"Jeferson / Comercial - Lagoa Vermelha","phoneNumber":"+55|54997074713","email":"lagoa@susinautocenter.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T12:33:05.5656221Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5d5cf08c-9288-44a2-9e2d-7ff95343d9ee","utm":null,"classification":null,"metadata":null}
14/09/2026, 14:30:42 skip Contato df125f78-dd4f-4a36-baea-496c7ca86ed9 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"89046577-df9a-492f-9c69-39249934e10d","createdAt":"2026-09-14T12:30:41.6496222Z","updatedAt":"2026-09-14T12:30:41.741219Z","active":true,"number":"2026091400005","startAt":"2026-09-14T12:30:41.6496223Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"df125f78-dd4f-4a36-baea-496c7ca86ed9","contactDetails":{"id":"df125f78-dd4f-4a36-baea-496c7ca86ed9","name":"Cioato","email":null,"pictureUrl":null,"phonenumber":"+55|54991159066","instagram":null,"phonenumberFormatted":"(54) 99115-9066","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T12:30:41.6496222Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=89046577-df9a-492f-9c69-39249934e10d","utm":null,"classification":null,"metadata":null}
14/09/2026, 14:11:06 skip Contato 116767de-0ace-49e0-8959-a98aa4bc1d72 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"a4750803-9c19-4fa1-bcb1-142deb24c96f","createdAt":"2026-09-14T12:07:10.493861Z","updatedAt":"2026-09-14T12:11:05.2970244Z","active":true,"number":"2026091400004","startAt":"2026-09-14T12:07:10.493862Z","endAt":null,"firstUserInteractionAt":"2026-09-14T12:11:05.2504854Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"116767de-0ace-49e0-8959-a98aa4bc1d72","contactDetails":{"id":"116767de-0ace-49e0-8959-a98aa4bc1d72","name":"solangepereira","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/35d9025_20260914120710766_61f72bac_d42c_45ad_9c04_3954109cbeda_2026_09_14_12_07.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947154032&response-content-disposition=inline&Signature=WxhA1ZisybYIZKyQmZf1kVNcn88%3D","phonenumber":"+55|54999627722","instagram":null,"phonenumberFormatted":"(54) 99962-7722","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T12:07:12Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T12:07:12Z","lastMessageText":"*Audio*","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a4750803-9c19-4fa1-bcb1-142deb24c96f","utm":null,"classification":null,"metadata":null}
14/09/2026, 14:07:15 skip Contato 116767de-0ace-49e0-8959-a98aa4bc1d72 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"a4750803-9c19-4fa1-bcb1-142deb24c96f","createdAt":"2026-09-14T12:07:10.4938619Z","updatedAt":"2026-09-14T12:07:10.4938619Z","active":true,"number":"2026091400004","startAt":"2026-09-14T12:07:10.493862Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"116767de-0ace-49e0-8959-a98aa4bc1d72","contactDetails":{"id":"116767de-0ace-49e0-8959-a98aa4bc1d72","name":"solangepereira","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/b677b95_20260902144217523_82f988d1_8cdf_4529_bbdb_6cf0970000d4_2026_09_02_14_42.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946126538&response-content-disposition=inline&Signature=mRv2gpCo9ZvEJe5U0X%2FIV9YrG4g%3D","phonenumber":"+55|54999627722","instagram":null,"phonenumberFormatted":"(54) 99962-7722","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T12:07:10.4938619Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T12:07:08.001Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a4750803-9c19-4fa1-bcb1-142deb24c96f","utm":null,"classification":null,"metadata":null}
14/09/2026, 14:03:29 skip Contato 9b178478-79f1-4d57-ad82-08fb066be006 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"91daab82-e7cb-40ee-b5d3-bcff83584620","createdAt":"2026-09-14T12:02:36.685796Z","updatedAt":"2026-09-14T12:03:29.0089181Z","active":true,"number":"2026091400003","startAt":"2026-09-14T12:02:36.685796Z","endAt":null,"firstUserInteractionAt":"2026-09-14T12:03:28.9714905Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"9b178478-79f1-4d57-ad82-08fb066be006","contactDetails":{"id":"9b178478-79f1-4d57-ad82-08fb066be006","name":"Carlos Conceição","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/360f9c1_20260914120237229_c711d1d9_0b57_4329_ad27_3cec604ca68b_2026_09_14_12_02.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947153758&response-content-disposition=inline&Signature=UOP2ATBAGB8seHM2qXd%2BmOdaQCc%3D","phonenumber":"+55|54992641806","instagram":null,"phonenumberFormatted":"(54) 99264-1806","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T12:02:52Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T12:02:52Z","lastMessageText":"*Audio*","unreadCount":3,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=91daab82-e7cb-40ee-b5d3-bcff83584620","utm":null,"classification":null,"metadata":null}
14/09/2026, 14:02:41 skip Contato 9b178478-79f1-4d57-ad82-08fb066be006 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"91daab82-e7cb-40ee-b5d3-bcff83584620","createdAt":"2026-09-14T12:02:36.6857961Z","updatedAt":"2026-09-14T12:02:36.6857962Z","active":true,"number":"2026091400003","startAt":"2026-09-14T12:02:36.6857964Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"9b178478-79f1-4d57-ad82-08fb066be006","contactDetails":{"id":"9b178478-79f1-4d57-ad82-08fb066be006","name":"Carlos Conceição","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/a7116df_20260911114803414_b5a018ba_73e9_4cb6_b69a_a6fe196f56ec_2026_09_11_11_48.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946893684&response-content-disposition=inline&Signature=3tFGo8fGw1gGNpLhQSeUhujz4ac%3D","phonenumber":"+55|54992641806","instagram":null,"phonenumberFormatted":"(54) 99264-1806","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T12:02:36.6857961Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T12:02:34Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=91daab82-e7cb-40ee-b5d3-bcff83584620","utm":null,"classification":null,"metadata":null}
14/09/2026, 13:24:19 skip Contato 802e7d55-980a-4c21-9c7b-7e86cd84008a já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"7075a16d-76db-46c6-bdac-e2660c36e9a2","createdAt":"2026-09-14T11:24:15.2996213Z","updatedAt":"2026-09-14T11:24:15.2996213Z","active":true,"number":"2026091400002","startAt":"2026-09-14T11:24:15.2996215Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"802e7d55-980a-4c21-9c7b-7e86cd84008a","contactDetails":{"id":"802e7d55-980a-4c21-9c7b-7e86cd84008a","name":"Leticia Hoffmann","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/655bb12_20260910205734888_868ddb1a_40db_43b2_9594_4a8c577de883_2026_09_10_20_57.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946840256&response-content-disposition=inline&Signature=NvGvtkgzyv3ah7vgHlu1ZAqIKC8%3D","phonenumber":"+55|54996411470","instagram":null,"phonenumberFormatted":"(54) 99641-1470","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-14T11:24:15.2996213Z","lastMessageOut":null,"lastMessageIn":"2026-09-14T11:24:13Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7075a16d-76db-46c6-bdac-e2660c36e9a2","utm":null,"classification":null,"metadata":null}
14/09/2026, 13:12:24 success Card 1f4cd2fc-ec94-4d2f-a14e-537779f2a2f9 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 12b2b1ff-a546-46a0-b5d2-dbf1e569061c
detalhe 
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14/09/2026, 12:40:53 success Card 31a0e0f2-384a-4884-869f-ad928b8127d9 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 97f93339-35e0-4d29-807d-a218db385e18
detalhe 
{"id":"50cc5386-aecd-443b-803d-4231e4b604eb","createdAt":"2026-09-12T17:19:45.741973Z","updatedAt":"2026-09-14T10:40:52.2814574Z","active":true,"number":"2026091200006","startAt":"2026-09-12T17:19:45.741973Z","endAt":null,"firstUserInteractionAt":"2026-09-14T10:40:52.2519473Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"97f93339-35e0-4d29-807d-a218db385e18","contactDetails":{"id":"97f93339-35e0-4d29-807d-a218db385e18","name":"Rafael Alves","email":null,"pictureUrl":null,"phonenumber":null,"instagram":null,"phonenumberFormatted":null,"tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"aa900337-5b1c-4078-9dda-df42103000be","channelType":"INSTAGRAM","channelDetails":{"id":"@susinautocenter","platform":"Instagram","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/aa3d8da_20260728163816259_bcbd8c0d_f539_494f_9673_f296fceb595e_17841401124094641.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943023097&response-content-disposition=inline&Signature=bRWKEANiMy%2Fdb0blUlWBLcyuf7U%3D","displayName":null},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-12T17:19:45.741973Z","lastMessageOut":null,"lastMessageIn":"2026-09-12T17:19:41.432Z","lastMessageText":"*Vídeo*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=50cc5386-aecd-443b-803d-4231e4b604eb","utm":null,"classification":null,"metadata":null}
12/09/2026, 16:08:49 success Card 66f6787d-7f82-4350-b714-30a950c46f92 criado no board "COMERCIAL LV - Fluxo de Atendimento" para o lead 0771a51c-fd45-4534-b464-95a4b596ad8f
detalhe 
{"id":"70388f3f-9e74-42e8-8775-885ef33d8552","createdAt":"2026-09-12T14:08:47.6438023Z","updatedAt":"2026-09-12T14:08:47.7338234Z","active":true,"number":"2026091200005","startAt":"2026-09-12T14:08:47.6438024Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0771a51c-fd45-4534-b464-95a4b596ad8f","contactDetails":{"id":"0771a51c-fd45-4534-b464-95a4b596ad8f","name":"[NOVO] 54999410215","email":null,"pictureUrl":null,"phonenumber":"+55|54999410215","instagram":null,"phonenumberFormatted":"(54) 99941-0215","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"2bdc7226-e260-40a3-a491-fdc15c9ab410","departmentDetails":{"id":"2bdc7226-e260-40a3-a491-fdc15c9ab410","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"LV - Comercial Lagoa Vermelha","description":null},"userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","botId":null,"botVersionId":null,"agentDetails":{"id":"6295f019-ae52-4181-8d04-53a85381aa37","userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","name":"Jeferson Borges","shortName":"Jeferson / Comercial - Lagoa Vermelha","phoneNumber":"+55|54997074713","email":"lagoa@susinautocenter.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-12T14:08:47.6438023Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=70388f3f-9e74-42e8-8775-885ef33d8552","utm":null,"classification":null,"metadata":null}
12/09/2026, 16:08:48 info Lead 0771a51c-fd45-4534-b464-95a4b596ad8f entrou direto em "COMERCIAL LV - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"70388f3f-9e74-42e8-8775-885ef33d8552","createdAt":"2026-09-12T14:08:47.6438023Z","updatedAt":"2026-09-12T14:08:47.7338234Z","active":true,"number":"2026091200005","startAt":"2026-09-12T14:08:47.6438024Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0771a51c-fd45-4534-b464-95a4b596ad8f","contactDetails":{"id":"0771a51c-fd45-4534-b464-95a4b596ad8f","name":"[NOVO] 54999410215","email":null,"pictureUrl":null,"phonenumber":"+55|54999410215","instagram":null,"phonenumberFormatted":"(54) 99941-0215","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"2bdc7226-e260-40a3-a491-fdc15c9ab410","departmentDetails":{"id":"2bdc7226-e260-40a3-a491-fdc15c9ab410","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"LV - Comercial Lagoa Vermelha","description":null},"userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","botId":null,"botVersionId":null,"agentDetails":{"id":"6295f019-ae52-4181-8d04-53a85381aa37","userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","name":"Jeferson Borges","shortName":"Jeferson / Comercial - Lagoa Vermelha","phoneNumber":"+55|54997074713","email":"lagoa@susinautocenter.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-12T14:08:47.6438023Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=70388f3f-9e74-42e8-8775-885ef33d8552","utm":null,"classification":null,"metadata":null}
12/09/2026, 14:39:26 success Card e8aeccea-552c-4c18-b07d-f562b186e0eb criado no board "COMERCIAL VC - Fluxo de Atendimento" para o lead 33e5d58a-3d91-43aa-8aac-18cb39e99f76
detalhe 
{"id":"0df4c7e0-48ae-4003-bede-b042be31fc10","createdAt":"2026-09-12T12:39:25.3593224Z","updatedAt":"2026-09-12T12:39:25.4373314Z","active":true,"number":"2026091200004","startAt":"2026-09-12T12:39:25.3593226Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"33e5d58a-3d91-43aa-8aac-18cb39e99f76","contactDetails":{"id":"33e5d58a-3d91-43aa-8aac-18cb39e99f76","name":"[NOVO] 54996001771","email":null,"pictureUrl":null,"phonenumber":"+55|54996001771","instagram":null,"phonenumberFormatted":"(54) 99600-1771","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-12T12:39:25.3593224Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0df4c7e0-48ae-4003-bede-b042be31fc10","utm":null,"classification":null,"metadata":null}
12/09/2026, 14:39:26 info Lead 33e5d58a-3d91-43aa-8aac-18cb39e99f76 entrou direto em "COMERCIAL VC - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
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12/09/2026, 14:20:05 success Card b27f261d-46d5-4e53-8882-9dd90ef028ab criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead c5bd744f-f00e-40a0-9fa8-972bc6a21703
detalhe 
{"id":"f73e4407-2022-4677-9bc0-572370d4c37c","createdAt":"2026-09-12T12:20:03.7923029Z","updatedAt":"2026-09-12T12:20:03.8855936Z","active":true,"number":"2026091200003","startAt":"2026-09-12T12:20:03.7923031Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"c5bd744f-f00e-40a0-9fa8-972bc6a21703","contactDetails":{"id":"c5bd744f-f00e-40a0-9fa8-972bc6a21703","name":"yohananevess","email":null,"pictureUrl":null,"phonenumber":null,"instagram":null,"phonenumberFormatted":null,"tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"aa900337-5b1c-4078-9dda-df42103000be","channelType":"INSTAGRAM","channelDetails":{"id":"@susinautocenter","platform":"Instagram","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/aa3d8da_20260728163816259_bcbd8c0d_f539_494f_9673_f296fceb595e_17841401124094641.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943023097&response-content-disposition=inline&Signature=bRWKEANiMy%2Fdb0blUlWBLcyuf7U%3D","displayName":null},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":true,"windowStatus":"NOT_STARTED","lastInteractionDate":"2026-09-12T12:20:03.7923029Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f73e4407-2022-4677-9bc0-572370d4c37c","utm":null,"classification":null,"metadata":null}
12/09/2026, 12:37:07 success Card a4233340-b2f3-491d-84bf-97aa2a57c540 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 3fc10451-63c5-417c-bd3c-3214f31b6c50
detalhe 
{"id":"62c89256-2c18-45be-91cb-cb6346f15de2","createdAt":"2026-09-12T10:37:05.3726916Z","updatedAt":"2026-09-12T10:37:05.4524786Z","active":true,"number":"2026091200002","startAt":"2026-09-12T10:37:05.3726917Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"3fc10451-63c5-417c-bd3c-3214f31b6c50","contactDetails":{"id":"3fc10451-63c5-417c-bd3c-3214f31b6c50","name":"[NOVO] 54999040784","email":null,"pictureUrl":null,"phonenumber":"+55|54999040784","instagram":null,"phonenumberFormatted":"(54) 99904-0784","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-12T10:37:05.3726916Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=62c89256-2c18-45be-91cb-cb6346f15de2","utm":null,"classification":null,"metadata":null}
11/09/2026, 23:13:24 skip Contato 59d6afe5-dcbc-40af-a146-951371f50d93 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"98b4a6fa-3e61-4688-b829-5cf00ad7adc1","createdAt":"2026-09-10T13:37:55.988008Z","updatedAt":"2026-09-11T21:13:23.7591111Z","active":true,"number":"2026091000017","startAt":"2026-09-10T13:37:55.988009Z","endAt":null,"firstUserInteractionAt":"2026-09-10T13:48:02.846588Z","firstAgentMessageAt":"2026-09-10T13:48:49.911164Z","status":"IN_PROGRESS","contactId":"59d6afe5-dcbc-40af-a146-951371f50d93","contactDetails":{"id":"59d6afe5-dcbc-40af-a146-951371f50d93","name":"Daniela Capeletti Rizzon (12474)","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/bb26a92_20260911172115713_0c0ae588_83e3_418d_905e_569a816468f1_2026_09_11_17_21.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946913676&response-content-disposition=inline&Signature=fMmG6Oxrqkj6F82SaKkV5%2BriyxM%3D","phonenumber":"+55|54999917078","instagram":null,"phonenumberFormatted":"(54) 99991-7078","tagsId":["f6002e42-6bce-4029-87b6-e6a0afbc2be6"],"status":"ACTIVE","tagsName":["UN - SÃO MARCOS"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T17:25:49.134Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:25:49.161Z","lastMessageOut":"2026-09-11T17:25:49.161Z","lastMessageIn":"2026-09-11T17:21:13Z","lastMessageText":"*Audio*","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=98b4a6fa-3e61-4688-b829-5cf00ad7adc1","utm":null,"classification":null,"metadata":null}
11/09/2026, 21:32:36 skip Contato e425b2d0-c88a-440f-a821-ade30fcb7a84 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"2d43057d-f539-460f-8286-f9a50d989720","createdAt":"2026-09-11T18:51:06.17791Z","updatedAt":"2026-09-11T19:32:36.0686619Z","active":true,"number":"2026091100018","startAt":"2026-09-11T18:51:06.17791Z","endAt":null,"firstUserInteractionAt":"2026-09-11T19:32:36.0315433Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"e425b2d0-c88a-440f-a821-ade30fcb7a84","contactDetails":{"id":"e425b2d0-c88a-440f-a821-ade30fcb7a84","name":"Naiara Ramos","email":null,"pictureUrl":null,"phonenumber":"+55|54996894794","instagram":null,"phonenumberFormatted":"(54) 99689-4794","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T18:51:06.17791Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T18:51:03Z","lastMessageText":"Boa tarde, tudo bem ?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=2d43057d-f539-460f-8286-f9a50d989720","utm":null,"classification":null,"metadata":null}
11/09/2026, 20:51:08 success Card b5f32468-1f73-4071-8539-74495743f567 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead e425b2d0-c88a-440f-a821-ade30fcb7a84
detalhe 
{"id":"2d43057d-f539-460f-8286-f9a50d989720","createdAt":"2026-09-11T18:51:06.17791Z","updatedAt":"2026-09-11T18:51:06.17791Z","active":true,"number":"2026091100018","startAt":"2026-09-11T18:51:06.1779102Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"e425b2d0-c88a-440f-a821-ade30fcb7a84","contactDetails":{"id":"e425b2d0-c88a-440f-a821-ade30fcb7a84","name":"Naiara Ramos","email":null,"pictureUrl":null,"phonenumber":"+55|54996894794","instagram":null,"phonenumberFormatted":"(54) 99689-4794","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T18:51:06.17791Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T18:51:03Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=2d43057d-f539-460f-8286-f9a50d989720","utm":null,"classification":null,"metadata":null}
11/09/2026, 20:10:16 skip Contato 05b74b29-2dd3-4660-bcba-9392a1d6ee7c já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"77683830-0eac-49d3-81a0-6c982a48c799","createdAt":"2026-09-11T16:54:51.826242Z","updatedAt":"2026-09-11T18:10:16.0324671Z","active":true,"number":"2026091100014","startAt":"2026-09-11T16:54:51.826242Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"05b74b29-2dd3-4660-bcba-9392a1d6ee7c","contactDetails":{"id":"05b74b29-2dd3-4660-bcba-9392a1d6ee7c","name":"Atendimento - Susin Auto Center","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/b942a80_20260911165451957_0b5bd45f_4bbb_46f1_8c82_e5306c2a01ab_2026_09_11_16_54.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946912093&response-content-disposition=inline&Signature=nn%2BzpJGbZDnXRYGWK%2FRfpUdEJFc%3D","phonenumber":"+55|5432802000","instagram":null,"phonenumberFormatted":"(54) 3280-2000","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:54:51.826242Z","lastMessageOut":"2026-09-11T16:54:49Z","lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=77683830-0eac-49d3-81a0-6c982a48c799","utm":null,"classification":null,"metadata":null}
11/09/2026, 19:54:47 skip Contato db0d7959-8f82-42f0-9fc0-f534d88834cc já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"0aba33f5-8403-46a9-ac56-dc66f8f89289","createdAt":"2026-09-11T17:52:53.726875Z","updatedAt":"2026-09-11T17:54:47.2132519Z","active":true,"number":"2026091100016","startAt":"2026-09-11T17:52:53.726875Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:54:47.1797708Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"db0d7959-8f82-42f0-9fc0-f534d88834cc","contactDetails":{"id":"db0d7959-8f82-42f0-9fc0-f534d88834cc","name":"Lucas Sabei","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/6c8f47f_20260911175254233_0b868f5b_7e4b_4575_b464_75161da45e94_2026_09_11_17_52.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946915575&response-content-disposition=inline&Signature=t%2BvNZeCzPv81zo78QhgT8Krypnc%3D","phonenumber":"+55|54996188750","instagram":null,"phonenumberFormatted":"(54) 99618-8750","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:53:04Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T17:53:04Z","lastMessageText":"Descrição:185/70 R14 88H ASSURANCE MAXLIFE\nMarca: GOODYEAR\nModelo: ASSURAN MAXLIFE\n\n2 duzia  cota por favor","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0aba33f5-8403-46a9-ac56-dc66f8f89289","utm":null,"classification":null,"metadata":null}
11/09/2026, 19:52:58 skip Contato db0d7959-8f82-42f0-9fc0-f534d88834cc já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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11/09/2026, 19:21:19 skip Contato 59d6afe5-dcbc-40af-a146-951371f50d93 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"98b4a6fa-3e61-4688-b829-5cf00ad7adc1","createdAt":"2026-09-10T13:37:55.988008Z","updatedAt":"2026-09-11T17:21:15.5253697Z","active":true,"number":"2026091000017","startAt":"2026-09-10T13:37:55.988009Z","endAt":null,"firstUserInteractionAt":"2026-09-10T13:48:02.846588Z","firstAgentMessageAt":"2026-09-10T13:48:49.911164Z","status":"IN_PROGRESS","contactId":"59d6afe5-dcbc-40af-a146-951371f50d93","contactDetails":{"id":"59d6afe5-dcbc-40af-a146-951371f50d93","name":"Daniela Capeletti Rizzon (12474)","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/b96bf81_20260910133756305_dd6e45dc_c3d8_4eac_98d7_102637fdb8b6_2026_09_10_13_37.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946813877&response-content-disposition=inline&Signature=icigIOe%2B57hDolXRJUsodjdgJss%3D","phonenumber":"+55|54999917078","instagram":null,"phonenumberFormatted":"(54) 99991-7078","tagsId":["f6002e42-6bce-4029-87b6-e6a0afbc2be6"],"status":"ACTIVE","tagsName":["UN - SÃO MARCOS"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-10T14:10:02.048Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T14:10:00Z","lastMessageOut":"2026-09-10T13:48:49.94Z","lastMessageIn":"2026-09-10T14:10:00Z","lastMessageText":"*Audio*","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=98b4a6fa-3e61-4688-b829-5cf00ad7adc1","utm":null,"classification":null,"metadata":null}
11/09/2026, 19:05:37 skip Contato 844a7081-12e8-44b3-9a73-9e93979fd275 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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11/09/2026, 19:03:56 skip Contato db1c3a0a-e61b-4759-9bf8-30c504bf394d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"f0dc5226-2833-4dca-bfde-34c2549c3e13","createdAt":"2026-09-10T12:13:02.887839Z","updatedAt":"2026-09-11T17:03:52.9852659Z","active":true,"number":"2026091000007","startAt":"2026-09-10T12:13:02.887839Z","endAt":null,"firstUserInteractionAt":"2026-09-10T12:21:52.825059Z","firstAgentMessageAt":"2026-09-10T12:22:07.328091Z","status":"IN_PROGRESS","contactId":"db1c3a0a-e61b-4759-9bf8-30c504bf394d","contactDetails":{"id":"db1c3a0a-e61b-4759-9bf8-30c504bf394d","name":"#$","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/714ccfa_20260910121303191_4f684957_4863_4158_b65c_8e08bc0829e1_2026_09_10_12_13.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946808784&response-content-disposition=inline&Signature=ZoskM2ofBpEu%2BB0NwlYmCa%2FR%2BGE%3D","phonenumber":"+55|54999487517","instagram":null,"phonenumberFormatted":"(54) 99948-7517","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-10T14:53:06.417Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T14:53:09.309Z","lastMessageOut":"2026-09-10T14:53:09.309Z","lastMessageIn":"2026-09-10T14:53:04Z","lastMessageText":"Olá! Que bom ter você aqui na Susin Acelera, a nossa Central de Relacionamento!\n\nNo momento, nossa equipe de especialistas está fora do horário de atendimento, mas já estamos ansiosos para falar com você e garantir a segurança e o conforto da sua fam","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=f0dc5226-2833-4dca-bfde-34c2549c3e13","utm":null,"classification":null,"metadata":null}
11/09/2026, 19:01:59 success Card 3871fff4-9688-448e-98f2-6b09c831151e criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 844a7081-12e8-44b3-9a73-9e93979fd275
detalhe 
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11/09/2026, 18:54:55 skip Contato 05b74b29-2dd3-4660-bcba-9392a1d6ee7c já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"77683830-0eac-49d3-81a0-6c982a48c799","createdAt":"2026-09-11T16:54:51.8262426Z","updatedAt":"2026-09-11T16:54:51.9221897Z","active":true,"number":"2026091100014","startAt":"2026-09-11T16:54:51.8262428Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"05b74b29-2dd3-4660-bcba-9392a1d6ee7c","contactDetails":{"id":"05b74b29-2dd3-4660-bcba-9392a1d6ee7c","name":"Atendimento - Susin Auto Center","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/719cd83_20260908211815351_27a67a19_0f7c_48fb_839c_83375561b41b_2026_09_08_21_18.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946668696&response-content-disposition=inline&Signature=2S1BwhUYzBpyeJmYeYeLQEn4E7A%3D","phonenumber":"+55|5432802000","instagram":null,"phonenumberFormatted":"(54) 3280-2000","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:54:51.8262426Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=77683830-0eac-49d3-81a0-6c982a48c799","utm":null,"classification":null,"metadata":null}
11/09/2026, 18:12:18 skip Contato dbf80f09-ed03-40cb-a45b-24f4542d6586 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"26ab631f-387e-46a6-8758-269f2ece2ae9","createdAt":"2026-09-11T16:12:05.935193Z","updatedAt":"2026-09-11T16:12:18.3737864Z","active":true,"number":"2026091100013","startAt":"2026-09-11T16:12:05.935194Z","endAt":null,"firstUserInteractionAt":"2026-09-11T16:12:18.3422179Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"dbf80f09-ed03-40cb-a45b-24f4542d6586","contactDetails":{"id":"dbf80f09-ed03-40cb-a45b-24f4542d6586","name":"WM manutenções elétricas","email":null,"pictureUrl":null,"phonenumber":"+55|54992688521","instagram":null,"phonenumberFormatted":"(54) 99268-8521","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:12:06.502Z","lastMessageOut":"2026-09-11T16:12:06.502Z","lastMessageIn":"2026-09-11T16:12:03Z","lastMessageText":"Olá! Que bom ter você aqui na Susin Acelera, a nossa Central de Relacionamento!\n\nNo momento, nossa equipe de especialistas está fora do horário de atendimento, mas já estamos ansiosos para falar com você e garantir a segurança e o conforto da sua fam","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=26ab631f-387e-46a6-8758-269f2ece2ae9","utm":null,"classification":null,"metadata":null}
11/09/2026, 18:12:07 success Card e6d34061-158b-4095-9b83-89b0e6d45653 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead dbf80f09-ed03-40cb-a45b-24f4542d6586
detalhe 
{"id":"26ab631f-387e-46a6-8758-269f2ece2ae9","createdAt":"2026-09-11T16:12:05.9351939Z","updatedAt":"2026-09-11T16:12:05.935194Z","active":true,"number":"2026091100013","startAt":"2026-09-11T16:12:05.9351941Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"dbf80f09-ed03-40cb-a45b-24f4542d6586","contactDetails":{"id":"dbf80f09-ed03-40cb-a45b-24f4542d6586","name":"WM manutenções elétricas","email":null,"pictureUrl":null,"phonenumber":"+55|54992688521","instagram":null,"phonenumberFormatted":"(54) 99268-8521","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:12:05.9351939Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T16:12:03Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=26ab631f-387e-46a6-8758-269f2ece2ae9","utm":null,"classification":null,"metadata":null}
11/09/2026, 16:22:01 skip Lead 776b6d25-8d35-4b6a-8b00-a4a5ec3c2e75 já tem o card 87725f6d-9e20-42d6-87c0-94cf91f5c4eb em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
{"id":"6cd4fc03-4f86-46df-9733-fce6010b074e","createdAt":"2026-09-10T16:16:59.383092Z","updatedAt":"2026-09-11T14:22:00.3492186Z","active":true,"number":"2026091000025","startAt":"2026-09-10T16:16:59.383092Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:22:00.3162797Z","firstAgentMessageAt":"2026-09-10T18:07:28.911337Z","status":"IN_PROGRESS","contactId":"776b6d25-8d35-4b6a-8b00-a4a5ec3c2e75","contactDetails":{"id":"776b6d25-8d35-4b6a-8b00-a4a5ec3c2e75","name":"Cristhian Marteninghi","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/54ae62a_20260910190504249_51d40d4c_644a_43be_a6a3_70b80ce4236a_2026_09_10_19_05.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946833505&response-content-disposition=inline&Signature=aq5rUuahYgtWncApoPhSgE7siUE%3D","phonenumber":"+55|54991491639","instagram":null,"phonenumberFormatted":"(54) 99149-1639","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:17:36.242Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:17:35Z","lastMessageOut":"2026-09-11T14:04:31Z","lastMessageIn":"2026-09-11T14:17:35Z","lastMessageText":"Eu quero","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=6cd4fc03-4f86-46df-9733-fce6010b074e","utm":null,"classification":null,"metadata":null}
11/09/2026, 16:12:11 skip Contato 97e934b6-acbe-455b-b16e-8c6d92a35883 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"d2af6b70-51ab-45f1-9b27-cd3352b4afdd","createdAt":"2026-09-08T16:33:08.209832Z","updatedAt":"2026-09-11T14:12:11.4490033Z","active":true,"number":"2026090800021","startAt":"2026-09-08T16:33:08.209833Z","endAt":null,"firstUserInteractionAt":"2026-09-10T11:57:05.611473Z","firstAgentMessageAt":"2026-09-08T16:33:20.433196Z","status":"IN_PROGRESS","contactId":"97e934b6-acbe-455b-b16e-8c6d92a35883","contactDetails":{"id":"97e934b6-acbe-455b-b16e-8c6d92a35883","name":"Gilsom","email":null,"pictureUrl":null,"phonenumber":"+55|54996717861","instagram":null,"phonenumberFormatted":"(54) 99671-7861","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:10:52.177Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:10:52.212Z","lastMessageOut":"2026-09-11T14:10:52.212Z","lastMessageIn":"2026-09-08T20:25:30Z","lastMessageText":"*Audio*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d2af6b70-51ab-45f1-9b27-cd3352b4afdd","utm":null,"classification":null,"metadata":null}
11/09/2026, 16:00:08 skip Contato 8b749cb5-9620-413f-8c20-f74db336f636 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"d6c545d0-28d1-4bce-a27b-58201d5c24f9","createdAt":"2026-09-11T13:49:53.596319Z","updatedAt":"2026-09-11T14:00:07.9738514Z","active":true,"number":"2026091100012","startAt":"2026-09-11T13:49:53.596319Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:00:07.9399199Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"8b749cb5-9620-413f-8c20-f74db336f636","contactDetails":{"id":"8b749cb5-9620-413f-8c20-f74db336f636","name":"Fran 🐶🐶🍺🍺🍻🍻💑","email":null,"pictureUrl":null,"phonenumber":"+55|54999468538","instagram":null,"phonenumberFormatted":"(54) 99946-8538","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:50:03Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T13:50:03Z","lastMessageText":"E possível","unreadCount":3,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d6c545d0-28d1-4bce-a27b-58201d5c24f9","utm":null,"classification":null,"metadata":null}
11/09/2026, 15:49:55 success Card 1159d872-9668-431e-a703-ebc5f242c316 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 8b749cb5-9620-413f-8c20-f74db336f636
detalhe 
{"id":"d6c545d0-28d1-4bce-a27b-58201d5c24f9","createdAt":"2026-09-11T13:49:53.5963196Z","updatedAt":"2026-09-11T13:49:53.5963197Z","active":true,"number":"2026091100012","startAt":"2026-09-11T13:49:53.5963197Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"8b749cb5-9620-413f-8c20-f74db336f636","contactDetails":{"id":"8b749cb5-9620-413f-8c20-f74db336f636","name":"Fran 🐶🐶🍺🍺🍻🍻💑","email":null,"pictureUrl":null,"phonenumber":"+55|54999468538","instagram":null,"phonenumberFormatted":"(54) 99946-8538","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:49:53.5963196Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T13:49:51Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d6c545d0-28d1-4bce-a27b-58201d5c24f9","utm":null,"classification":null,"metadata":null}
11/09/2026, 15:41:32 skip Contato 4046a67c-84e2-40a3-aeea-4cd20ab844c6 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"f9390359-9937-437c-a645-fb0cc675cc70","createdAt":"2026-09-11T13:39:58.835923Z","updatedAt":"2026-09-11T13:41:32.6784918Z","active":true,"number":"2026091100011","startAt":"2026-09-11T13:39:58.835923Z","endAt":null,"firstUserInteractionAt":"2026-09-11T13:41:32.642429Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"4046a67c-84e2-40a3-aeea-4cd20ab844c6","contactDetails":{"id":"4046a67c-84e2-40a3-aeea-4cd20ab844c6","name":"Evandro Sandri","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/95a011f_20260911133958934_f37b4230_ad6d_4479_9c60_e7bb45916025_2026_09_11_13_39.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946900399&response-content-disposition=inline&Signature=isEgbrdDKcuCacqAkI854VstgyE%3D","phonenumber":"+55|54999914422","instagram":null,"phonenumberFormatted":"(54) 99991-4422","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:39:58.835923Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T13:39:57Z","lastMessageText":"Bom dia,  segundo o a Patrick da restaurada 454, tenho que deixar a saveiro 1 semana para o conserto do capo, eu não tenho outro carro para o serviço aqui na empresa para o uso diário,  vcs autorizan fazer em outra empresa?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f9390359-9937-437c-a645-fb0cc675cc70","utm":null,"classification":null,"metadata":null}
11/09/2026, 15:40:02 success Card 8cf6244c-d8b8-4863-84b8-ce26a0944cbd criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 4046a67c-84e2-40a3-aeea-4cd20ab844c6
detalhe 
{"id":"f9390359-9937-437c-a645-fb0cc675cc70","createdAt":"2026-09-11T13:39:58.8359234Z","updatedAt":"2026-09-11T13:39:58.8359234Z","active":true,"number":"2026091100011","startAt":"2026-09-11T13:39:58.8359236Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"4046a67c-84e2-40a3-aeea-4cd20ab844c6","contactDetails":{"id":"4046a67c-84e2-40a3-aeea-4cd20ab844c6","name":"Evandro Sandri","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/7271201_20260704161358151_619b42b7_eac6_4a7b_9c5c_0f9d2290ce11_2026_07_04_16_13.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1940948039&response-content-disposition=inline&Signature=NfEsdpkoTw1SAkkoEWEwNOjyxis%3D","phonenumber":"+55|54999914422","instagram":null,"phonenumberFormatted":"(54) 99991-4422","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:39:58.8359234Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T13:39:57Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f9390359-9937-437c-a645-fb0cc675cc70","utm":null,"classification":null,"metadata":null}
11/09/2026, 15:24:16 skip Contato 9328b4a8-7d11-4160-9362-518accc2a43e já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"0c339915-810a-416b-a94a-7af93ca25ba7","createdAt":"2026-09-11T13:19:31.476443Z","updatedAt":"2026-09-11T13:24:15.4708426Z","active":true,"number":"2026091100010","startAt":"2026-09-11T13:19:31.476443Z","endAt":null,"firstUserInteractionAt":"2026-09-11T13:24:15.4398086Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"9328b4a8-7d11-4160-9362-518accc2a43e","contactDetails":{"id":"9328b4a8-7d11-4160-9362-518accc2a43e","name":"Bruna","email":null,"pictureUrl":null,"phonenumber":"+55|54999598707","instagram":null,"phonenumberFormatted":"(54) 99959-8707","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:19:42Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T13:19:42Z","lastMessageText":"Uma dúvida, vcs fazem troca de lente de farol quebrada?","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0c339915-810a-416b-a94a-7af93ca25ba7","utm":null,"classification":null,"metadata":null}
11/09/2026, 15:19:33 success Card dde834ab-c6f3-4aad-ae75-597dd446088c criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 9328b4a8-7d11-4160-9362-518accc2a43e
detalhe 
{"id":"0c339915-810a-416b-a94a-7af93ca25ba7","createdAt":"2026-09-11T13:19:31.4764437Z","updatedAt":"2026-09-11T13:19:31.4764438Z","active":true,"number":"2026091100010","startAt":"2026-09-11T13:19:31.4764438Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"9328b4a8-7d11-4160-9362-518accc2a43e","contactDetails":{"id":"9328b4a8-7d11-4160-9362-518accc2a43e","name":"Bruna","email":null,"pictureUrl":null,"phonenumber":"+55|54999598707","instagram":null,"phonenumberFormatted":"(54) 99959-8707","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:19:31.4764437Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T13:19:29Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0c339915-810a-416b-a94a-7af93ca25ba7","utm":null,"classification":null,"metadata":null}
11/09/2026, 14:49:06 skip Contato 802e7d55-980a-4c21-9c7b-7e86cd84008a já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"9d730eb9-bd72-4f28-b680-e05b9f7d4900","createdAt":"2026-09-11T11:20:01.88077Z","updatedAt":"2026-09-11T12:49:05.6077927Z","active":true,"number":"2026091100003","startAt":"2026-09-11T11:20:01.88077Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"802e7d55-980a-4c21-9c7b-7e86cd84008a","contactDetails":{"id":"802e7d55-980a-4c21-9c7b-7e86cd84008a","name":"Leticia Hoffmann","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/655bb12_20260910205734888_868ddb1a_40db_43b2_9594_4a8c577de883_2026_09_10_20_57.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946840256&response-content-disposition=inline&Signature=NvGvtkgzyv3ah7vgHlu1ZAqIKC8%3D","phonenumber":"+55|54996411470","instagram":null,"phonenumberFormatted":"(54) 99641-1470","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:20:01.88077Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T11:20:00Z","lastMessageText":"*Vídeo*","unreadCount":2,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=9d730eb9-bd72-4f28-b680-e05b9f7d4900","utm":null,"classification":null,"metadata":null}
11/09/2026, 14:34:42 skip Contato 66f588c2-3645-4978-b3d4-92edb0462a42 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"48eb9515-83a8-4461-8953-0be9baa425cd","createdAt":"2026-09-10T13:36:23.579362Z","updatedAt":"2026-09-11T12:34:42.2881663Z","active":true,"number":"2026091000016","startAt":"2026-09-10T13:36:23.579362Z","endAt":null,"firstUserInteractionAt":"2026-09-10T13:38:28.523889Z","firstAgentMessageAt":"2026-09-10T14:25:08.460124Z","status":"IN_PROGRESS","contactId":"66f588c2-3645-4978-b3d4-92edb0462a42","contactDetails":{"id":"66f588c2-3645-4978-b3d4-92edb0462a42","name":"Susin Auto Center Adm Lagoa","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/b7dd3a4_20260910133623827_c83eb7c9_ae82_43ea_aab5_1b16dac95394_2026_09_10_13_36.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946813785&response-content-disposition=inline&Signature=wcMzWoflCj%2BppJBTfniZQQB1sWI%3D","phonenumber":"+55|54999707488","instagram":null,"phonenumberFormatted":"(54) 99970-7488","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-10T14:27:39.123Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T14:27:38Z","lastMessageOut":"2026-09-10T14:26:18Z","lastMessageIn":"2026-09-10T14:27:38Z","lastMessageText":"OK","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=48eb9515-83a8-4461-8953-0be9baa425cd","utm":null,"classification":null,"metadata":null}
11/09/2026, 14:29:09 skip Lead 63fc8240-376f-49b6-93bc-72c06295ed92 já tem o card 16f62516-9e95-4898-966e-0e8095ee4015 em "COMERCIAL VC - Fluxo de Atendimento" - board "COMERCIAL VC - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
{"id":"557d6a3b-ef3c-4976-8abf-27248430832a","createdAt":"2026-09-11T12:29:08.7210669Z","updatedAt":"2026-09-11T12:29:08.8033971Z","active":true,"number":"2026091100009","startAt":"2026-09-11T12:29:08.721067Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"63fc8240-376f-49b6-93bc-72c06295ed92","contactDetails":{"id":"63fc8240-376f-49b6-93bc-72c06295ed92","name":"GUILHERME COT 23564","email":"","pictureUrl":null,"phonenumber":"+55|54999617642","instagram":null,"phonenumberFormatted":"(54) 99961-7642","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:29:08.7210669Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=557d6a3b-ef3c-4976-8abf-27248430832a","utm":null,"classification":null,"metadata":null}
11/09/2026, 14:21:21 success Card 42b7fd1f-37ba-4b4e-896c-836f103694a0 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead bfc81f59-4c17-4e98-8387-2f30de0e2ea4
detalhe 
{"id":"fe91adcd-1ec9-4bba-8d01-f13cdf9d6dc9","createdAt":"2026-09-11T12:21:19.4670954Z","updatedAt":"2026-09-11T12:21:19.5651342Z","active":true,"number":"2026091100008","startAt":"2026-09-11T12:21:19.4670955Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"bfc81f59-4c17-4e98-8387-2f30de0e2ea4","contactDetails":{"id":"bfc81f59-4c17-4e98-8387-2f30de0e2ea4","name":"[NOVO] 54996509331","email":null,"pictureUrl":null,"phonenumber":"+55|54996509331","instagram":null,"phonenumberFormatted":"(54) 99650-9331","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:21:19.4670954Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=fe91adcd-1ec9-4bba-8d01-f13cdf9d6dc9","utm":null,"classification":null,"metadata":null}
11/09/2026, 14:11:48 success Card 43c2275e-3d38-4515-bcb3-831cace14721 criado no board "COMERCIAL VC - Fluxo de Atendimento" para o lead 46a1e7b2-6fa0-4cea-aff0-6b10e066b894
detalhe 
{"id":"7315270b-dd53-4ec6-b70e-ee3e112027f1","createdAt":"2026-09-11T12:11:46.3358045Z","updatedAt":"2026-09-11T12:11:46.4137536Z","active":true,"number":"2026091100007","startAt":"2026-09-11T12:11:46.3358047Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"46a1e7b2-6fa0-4cea-aff0-6b10e066b894","contactDetails":{"id":"46a1e7b2-6fa0-4cea-aff0-6b10e066b894","name":"[NOVO] 54992530416","email":null,"pictureUrl":null,"phonenumber":"+55|54992530416","instagram":null,"phonenumberFormatted":"(54) 99253-0416","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:11:46.3358045Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7315270b-dd53-4ec6-b70e-ee3e112027f1","utm":null,"classification":null,"metadata":null}
11/09/2026, 14:11:47 info Lead 46a1e7b2-6fa0-4cea-aff0-6b10e066b894 entrou direto em "COMERCIAL VC - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
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11/09/2026, 13:54:48 success Card 67cb486e-2863-4340-8878-43502681b4e4 criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead 747c6a36-4693-4b55-a0e3-48a6b3c42653
detalhe 
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11/09/2026, 13:54:47 info Lead 747c6a36-4693-4b55-a0e3-48a6b3c42653 entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
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11/09/2026, 13:54:13 skip Contato c8b75710-0670-408c-ac19-02d0cb427a8d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"7c0dd927-c7c9-4559-ac31-567e0ec3748a","createdAt":"2026-09-11T11:54:09.6883958Z","updatedAt":"2026-09-11T11:54:09.6883959Z","active":true,"number":"2026091100005","startAt":"2026-09-11T11:54:09.6883961Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"c8b75710-0670-408c-ac19-02d0cb427a8d","contactDetails":{"id":"c8b75710-0670-408c-ac19-02d0cb427a8d","name":"Comercial Susin Auto Center","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/edec3ad_20260910105451328_f8c25e38_7545_48f3_bbb4_a009c81b57f0_2026_09_10_10_54.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946804092&response-content-disposition=inline&Signature=UU1RsD1WIbaVLbnpBgl2byYv9no%3D","phonenumber":"+55|54996913921","instagram":null,"phonenumberFormatted":"(54) 99691-3921","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:54:09.6883958Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T11:54:07.001Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7c0dd927-c7c9-4559-ac31-567e0ec3748a","utm":null,"classification":null,"metadata":null}
11/09/2026, 13:49:33 skip Contato 175fe0d9-41ae-4fba-8558-822639f23edb já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"d3c61ad8-b87b-4133-b309-a840d933462f","createdAt":"2026-08-26T14:46:33.726471Z","updatedAt":"2026-09-11T11:49:33.4138822Z","active":true,"number":"2026082600013","startAt":"2026-08-26T14:46:33.726471Z","endAt":null,"firstUserInteractionAt":"2026-08-26T14:51:01.100843Z","firstAgentMessageAt":"2026-08-26T17:56:22.674733Z","status":"IN_PROGRESS","contactId":"175fe0d9-41ae-4fba-8558-822639f23edb","contactDetails":{"id":"175fe0d9-41ae-4fba-8558-822639f23edb","name":"Samuel Susin","email":"samuel@susinautocenter.com.br","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/78a671f_20260910125719637_ed8ed950_2884_4e20_9b0e_b1749e329a6e_2026_09_10_12_57.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946811440&response-content-disposition=inline&Signature=PGtHc8ar3gLjiRWMpzbbok9AlcA%3D","phonenumber":"+55|54991643777","instagram":null,"phonenumberFormatted":"(54) 99164-3777","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T10:55:36.179Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T10:55:36.448Z","lastMessageOut":"2026-09-11T10:55:36.448Z","lastMessageIn":"2026-09-11T10:55:02Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nEu oferto os Michelin ?","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=d3c61ad8-b87b-4133-b309-a840d933462f","utm":{"clid":"Afj3YMUQO0KkXKVsRpl241g9j4PpN0nM7YCDDPHZTiG2zE2XasjXS7LuXRbZUc9vkrZInVPYybVtNUXZWlXAo-MoYq-8wuBDbzlRN68vZOzqkLpgH8fQkV2usNboNm8HThMRmCOnbQ","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"ATÉ QUANDO VOCÊ VAI ADIAR A REVISÃO DO SEU VEÍCULO?","content":null,"headline":"Se você é de São Marcos e busca um serviço de qualidade com confiança total, a Susin Auto Center é a sua melhor opção! Pneus em bom estado e revisão preventiva em dia são o que garantem que você vai sair e voltar em segurança. 🛡️\n\nAqui na Susin Auto Center, nós resolvemos tudo em um só lugar. Com total clareza, você entende e acompanha cada passo do serviço feito no seu carro. Sem enrolação e sem surpresas! \n\nMas atenção: o nosso estoque promocional de pneus está chegando ao fim e as vagas na nossa oficina de São Marcos estão se esgotando rapidamente! \n\nNão deixe a sua segurança para a última hora. \n\nClique no botão abaixo e agende o seu horário agora mesmo! 👇","term":null,"referralUrl":"https://www.instagram.com/p/Db-6QVbAZLd/","sourceId":"120251462339000512"},"classification":null,"metadata":null}
11/09/2026, 13:48:06 skip Contato 9b178478-79f1-4d57-ad82-08fb066be006 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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11/09/2026, 13:41:30 skip Contato 47e74d46-378d-4480-9515-27f36b3e6b7d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"e00f632e-2c9d-40db-9a5d-e2130ac8a02b","createdAt":"2026-08-18T11:21:51.864202Z","updatedAt":"2026-09-11T11:41:30.299591Z","active":true,"number":"2026081800004","startAt":"2026-08-18T11:21:51.864202Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":"2026-08-18T11:46:52.764454Z","status":"IN_PROGRESS","contactId":"47e74d46-378d-4480-9515-27f36b3e6b7d","contactDetails":{"id":"47e74d46-378d-4480-9515-27f36b3e6b7d","name":"SUSIN_SM - Vendas / Mariana Reginatto","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/990c5df_20260910173832212_c5e15d16_0b29_4ad9_8d82_92bc91738895_2026_09_10_17_38.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946828313&response-content-disposition=inline&Signature=%2FX4tnl4bGVgOTpYjobMKI6ylbms%3D","phonenumber":"+55|54984188873","instagram":null,"phonenumberFormatted":"(54) 98418-8873","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-10T19:42:33.548Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T19:42:31Z","lastMessageOut":"2026-09-10T17:44:16Z","lastMessageIn":"2026-09-10T19:42:31Z","lastMessageText":"PNEU 175/70 R 13 TRIDEKA 82H FORCEUM","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=e00f632e-2c9d-40db-9a5d-e2130ac8a02b","utm":null,"classification":null,"metadata":null}
11/09/2026, 13:40:02 skip Contato 29ecab2d-793d-439c-b84d-d78660dc3921 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"99a0514c-3ef3-4f35-9299-f38b48cd81bf","createdAt":"2026-09-10T13:03:55.744336Z","updatedAt":"2026-09-11T11:40:01.6883879Z","active":true,"number":"2026091000012","startAt":"2026-09-10T13:03:55.744336Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":"2026-09-10T13:04:04.746405Z","status":"IN_PROGRESS","contactId":"29ecab2d-793d-439c-b84d-d78660dc3921","contactDetails":{"id":"29ecab2d-793d-439c-b84d-d78660dc3921","name":"Carina","email":null,"pictureUrl":null,"phonenumber":"+55|54999038087","instagram":null,"phonenumberFormatted":"(54) 99903-8087","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:36:34.871Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:36:34.459Z","lastMessageOut":"2026-09-11T11:36:34.459Z","lastMessageIn":"2026-09-10T17:18:30Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nQuando estiver perto do dia, te mando um lembrete.","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=99a0514c-3ef3-4f35-9299-f38b48cd81bf","utm":null,"classification":null,"metadata":null}
11/09/2026, 13:39:32 skip Contato 71767c46-7468-4aca-80f2-11c802c35d80 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"f870d1c8-98b6-4251-abaf-78c8730d13f9","createdAt":"2026-09-11T11:39:20.323629Z","updatedAt":"2026-09-11T11:39:32.4117095Z","active":true,"number":"2026091100004","startAt":"2026-09-11T11:39:20.323629Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:39:32.3702554Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"71767c46-7468-4aca-80f2-11c802c35d80","contactDetails":{"id":"71767c46-7468-4aca-80f2-11c802c35d80","name":"Dan 🔵⚫️⚪️","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/dd44c63_20260911113920458_dc0070fa_3e8c_4e16_a642_7c8dc139ff0c_2026_09_11_11_39.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946893161&response-content-disposition=inline&Signature=42qkKkRUEtAL7FLjwuZPcXDLYY8%3D","phonenumber":"+55|54996616869","instagram":null,"phonenumberFormatted":"(54) 99661-6869","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:39:20.323629Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T11:39:18Z","lastMessageText":"Oi tudo bem ,tem horário pra hoje a tarde ?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f870d1c8-98b6-4251-abaf-78c8730d13f9","utm":null,"classification":null,"metadata":null}
11/09/2026, 13:39:24 success Card c15af2c0-c912-48ab-a98e-f012e3c1dc8f criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 71767c46-7468-4aca-80f2-11c802c35d80
detalhe 
{"id":"f870d1c8-98b6-4251-abaf-78c8730d13f9","createdAt":"2026-09-11T11:39:20.3236294Z","updatedAt":"2026-09-11T11:39:20.3236295Z","active":true,"number":"2026091100004","startAt":"2026-09-11T11:39:20.3236296Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"71767c46-7468-4aca-80f2-11c802c35d80","contactDetails":{"id":"71767c46-7468-4aca-80f2-11c802c35d80","name":"Dan 🔵⚫️⚪️","email":null,"pictureUrl":null,"phonenumber":"+55|54996616869","instagram":null,"phonenumberFormatted":"(54) 99661-6869","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:39:20.3236294Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T11:39:18Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f870d1c8-98b6-4251-abaf-78c8730d13f9","utm":null,"classification":null,"metadata":null}
11/09/2026, 13:38:40 skip Lead 915b061e-c126-48df-80e1-fc7c076c27f0 já tem o card 1dc6cb35-46b4-4e86-b419-875b0cd6da0a em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
{"id":"46017aee-6b9a-4dd8-ab69-7420371a564d","createdAt":"2026-09-09T17:40:47.92114Z","updatedAt":"2026-09-11T11:38:39.6583011Z","active":true,"number":"2026090900017","startAt":"2026-09-09T17:40:47.92114Z","endAt":null,"firstUserInteractionAt":"2026-09-09T17:46:08.267475Z","firstAgentMessageAt":"2026-09-09T19:38:19.357628Z","status":"IN_PROGRESS","contactId":"915b061e-c126-48df-80e1-fc7c076c27f0","contactDetails":{"id":"915b061e-c126-48df-80e1-fc7c076c27f0","name":"Volni","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/fda363a_20260909174048186_73766f19_70c1_4344_bd22_22e7ebaa23b6_2026_09_09_17_40.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946742049&response-content-disposition=inline&Signature=wmkVuph7JtmgcHUNW8XqYXa8cYU%3D","phonenumber":"+55|54991151836","instagram":null,"phonenumberFormatted":"(54) 99115-1836","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":"2026-09-10T16:24:13.902Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T16:24:15.101Z","lastMessageOut":"2026-09-10T16:24:15.101Z","lastMessageIn":"2026-09-10T14:29:29Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nBem tranquilo Volni","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=46017aee-6b9a-4dd8-ab69-7420371a564d","utm":null,"classification":null,"metadata":null}
11/09/2026, 13:20:02 skip Contato 802e7d55-980a-4c21-9c7b-7e86cd84008a já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"9d730eb9-bd72-4f28-b680-e05b9f7d4900","createdAt":"2026-09-11T11:20:01.8807705Z","updatedAt":"2026-09-11T11:20:01.8807705Z","active":true,"number":"2026091100003","startAt":"2026-09-11T11:20:01.8807707Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"802e7d55-980a-4c21-9c7b-7e86cd84008a","contactDetails":{"id":"802e7d55-980a-4c21-9c7b-7e86cd84008a","name":"Leticia Hoffmann","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/655bb12_20260910205734888_868ddb1a_40db_43b2_9594_4a8c577de883_2026_09_10_20_57.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946840256&response-content-disposition=inline&Signature=NvGvtkgzyv3ah7vgHlu1ZAqIKC8%3D","phonenumber":"+55|54996411470","instagram":null,"phonenumberFormatted":"(54) 99641-1470","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:20:01.8807705Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T11:19:59Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9d730eb9-bd72-4f28-b680-e05b9f7d4900","utm":null,"classification":null,"metadata":null}
11/09/2026, 12:42:40 skip Contato 489f72a0-6bb2-4d95-9974-3864f3c78dca já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"bcca07b7-7346-4a1a-ace3-c2c0c8167b32","createdAt":"2026-09-11T10:01:03.468904Z","updatedAt":"2026-09-11T10:42:39.9758298Z","active":true,"number":"2026091100002","startAt":"2026-09-11T10:01:03.468904Z","endAt":null,"firstUserInteractionAt":"2026-09-11T10:42:39.9357924Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"489f72a0-6bb2-4d95-9974-3864f3c78dca","contactDetails":{"id":"489f72a0-6bb2-4d95-9974-3864f3c78dca","name":"Fabiéli Castilho","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/69c83d6_20260911100103990_770864ec_3987_4e1d_9af9_42eb5784e9c5_2026_09_11_10_01.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946887265&response-content-disposition=inline&Signature=qsCS3BV4LXdDVb3SQysGgcm19PQ%3D","phonenumber":"+55|54999421238","instagram":null,"phonenumberFormatted":"(54) 99942-1238","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T10:01:07.379Z","lastMessageOut":"2026-09-11T10:01:07.379Z","lastMessageIn":"2026-09-11T10:01:01Z","lastMessageText":"Olá! Que bom ter você aqui na Susin Acelera, a nossa Central de Relacionamento!\n\nNo momento, nossa equipe de especialistas está fora do horário de atendimento, mas já estamos ansiosos para falar com você e garantir a segurança e o conforto da sua fam","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=bcca07b7-7346-4a1a-ace3-c2c0c8167b32","utm":null,"classification":null,"metadata":null}
11/09/2026, 12:42:29 skip Lead 2c12358f-295d-4ea8-a858-f74280fa6646 já tem o card be35c2a0-7f5c-4008-ab70-03be707a1dc1 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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11/09/2026, 12:01:08 success Card ece5406c-d167-48cc-b619-10c1146efae8 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 489f72a0-6bb2-4d95-9974-3864f3c78dca
detalhe 
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11/09/2026, 02:39:24 success Card be35c2a0-7f5c-4008-ab70-03be707a1dc1 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 2c12358f-295d-4ea8-a858-f74280fa6646
detalhe 
{"id":"c1bafe9d-03d8-4dcb-a7bd-e2ca35b1ce06","createdAt":"2026-09-11T00:39:22.6231145Z","updatedAt":"2026-09-11T00:39:22.6231146Z","active":true,"number":"2026091100001","startAt":"2026-09-11T00:39:22.6231147Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"2c12358f-295d-4ea8-a858-f74280fa6646","contactDetails":{"id":"2c12358f-295d-4ea8-a858-f74280fa6646","name":"Jose","email":null,"pictureUrl":null,"phonenumber":"+55|54991109177","instagram":null,"phonenumberFormatted":"(54) 99110-9177","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T00:39:22.6231145Z","lastMessageOut":null,"lastMessageIn":"2026-09-11T00:39:20Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c1bafe9d-03d8-4dcb-a7bd-e2ca35b1ce06","utm":null,"classification":null,"metadata":null}
10/09/2026, 23:28:00 success Card 76e6fc96-6113-4330-aa50-a671e11557c4 criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead acaa5b78-df51-4d05-8d68-9020ffc5e23e
detalhe 
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10/09/2026, 23:27:59 info Lead acaa5b78-df51-4d05-8d68-9020ffc5e23e entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
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10/09/2026, 23:23:01 success Card d2346a7f-af73-4011-a3e9-578009bb584a criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 37bc408a-da9f-483c-a23e-19e203ce75ae
detalhe 
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10/09/2026, 23:08:16 success Card 8ab9447d-4142-4963-ade7-d2ce014bfc6d criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 4a5ce17d-597a-4ced-8e2f-7f927c28bba4
detalhe 
{"id":"2764d7fc-3983-43cd-af99-57a26574a628","createdAt":"2026-09-10T21:08:15.6239337Z","updatedAt":"2026-09-10T21:08:15.6990441Z","active":true,"number":"2026091000044","startAt":"2026-09-10T21:08:15.6239339Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"4a5ce17d-597a-4ced-8e2f-7f927c28bba4","contactDetails":{"id":"4a5ce17d-597a-4ced-8e2f-7f927c28bba4","name":"[NOVO] 54997029916","email":null,"pictureUrl":null,"phonenumber":"+55|54997029916","instagram":null,"phonenumberFormatted":"(54) 99702-9916","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T21:08:15.6239337Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=2764d7fc-3983-43cd-af99-57a26574a628","utm":null,"classification":null,"metadata":null}
10/09/2026, 22:57:38 skip Contato 802e7d55-980a-4c21-9c7b-7e86cd84008a já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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10/09/2026, 22:56:43 skip Lead 0abf066c-2056-490c-b687-7465197f4664 já tem o card 2bd9204a-d63a-4748-8ed6-9a095b92058a em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL LV - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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10/09/2026, 22:50:54 skip Departamento cb786e3f-1333-45fa-93fb-f94374af70d0 não está mapeado para nenhum board
detalhe 
{"id":"7e940886-671d-45ce-b3b6-1b7ae1897f8f","createdAt":"2026-09-10T20:50:53.7284012Z","updatedAt":"2026-09-10T20:50:53.8295186Z","active":true,"number":"2026091000043","startAt":"2026-09-10T20:50:53.7284014Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"053caa2d-c3e3-47d1-b8a2-d55f3ce450bd","contactDetails":{"id":"053caa2d-c3e3-47d1-b8a2-d55f3ce450bd","name":"Ju","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/0913de2_20260612134314487_384449dc_cc30_4347_80fe_fcee9de7866a_2026_06_12_13_43.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1939038195&response-content-disposition=inline&Signature=q5EGSL9ov6uIw4umbax3NNFcn7E%3D","phonenumber":"+55|54991340698","instagram":null,"phonenumberFormatted":"(54) 99134-0698","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"cb786e3f-1333-45fa-93fb-f94374af70d0","departmentDetails":{"id":"cb786e3f-1333-45fa-93fb-f94374af70d0","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Gestão - Susin Auto Center","description":null},"userId":"871e99bc-0c58-4f36-9a51-191b7a836f45","botId":null,"botVersionId":null,"agentDetails":{"id":"f44751b9-a6e5-40c6-af85-aed59638262a","userId":"871e99bc-0c58-4f36-9a51-191b7a836f45","name":"Samuel Susin","shortName":"Samuel","phoneNumber":"+55|54991643777","email":"samuel@susinautocenter.com.br","pictureFileId":"4bee1238-12cf-4115-8e63-e428bb919db4","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/800e6dc_20260720015811383_whatsapp_image_2026_07_19_at_22_57_53.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942279092&response-content-disposition=inline&Signature=Vi44UBUmFvHVli2amjfeX%2B337PQ%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T20:50:53.7284012Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7e940886-671d-45ce-b3b6-1b7ae1897f8f","utm":null,"classification":null,"metadata":null}
10/09/2026, 22:05:18 skip Contato 4903d860-bfbe-4813-b3ef-b6a1fc11b4af já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"0a9452b6-d0a2-4812-a4ba-6983dad5c3eb","createdAt":"2026-09-10T19:42:57.835298Z","updatedAt":"2026-09-10T20:05:17.9967947Z","active":true,"number":"2026091000040","startAt":"2026-09-10T19:42:57.835299Z","endAt":null,"firstUserInteractionAt":"2026-09-10T20:05:17.9599496Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"4903d860-bfbe-4813-b3ef-b6a1fc11b4af","contactDetails":{"id":"4903d860-bfbe-4813-b3ef-b6a1fc11b4af","name":"Alessandro Rosa","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/ffed1c6_20260910194258210_30b4ada2_34de_44bc_8f40_cbb240d43751_2026_09_10_19_42.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946835779&response-content-disposition=inline&Signature=paEs9QTJxYr%2BjPKlrq8mjk4yJHY%3D","phonenumber":null,"instagram":null,"phonenumberFormatted":null,"tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T19:42:57.835298Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T19:42:56Z","lastMessageText":"*Atenção:* o tipo da mensagem enviada pelo contato não é suportado.","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0a9452b6-d0a2-4812-a4ba-6983dad5c3eb","utm":null,"classification":null,"metadata":null}
10/09/2026, 22:04:27 skip Contato 4371cfb1-f1da-4a0d-b7e9-f3df7e58ffd8 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"794f725d-82b5-4754-9bc5-71b7ac1e68c8","createdAt":"2026-09-10T20:04:23.6323649Z","updatedAt":"2026-09-10T20:04:23.714922Z","active":true,"number":"2026091000042","startAt":"2026-09-10T20:04:23.6323652Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"4371cfb1-f1da-4a0d-b7e9-f3df7e58ffd8","contactDetails":{"id":"4371cfb1-f1da-4a0d-b7e9-f3df7e58ffd8","name":"Osmar Antonio Susin","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/3b39aa9_20260813194720287_e5b54936_ebd0_45d3_8f2a_8fd9bdb0c4d0_2026_08_13_19_47.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1944416841&response-content-disposition=inline&Signature=qb1ej1nueqqnN%2FYBTmXq8p2sITg%3D","phonenumber":"+55|54999757364","instagram":null,"phonenumberFormatted":"(54) 99975-7364","tagsId":["bccddc82-2cf6-40c0-8d9c-ea0280c9ca96"],"status":"ACTIVE","tagsName":["Venda"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T20:04:23.6323649Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=794f725d-82b5-4754-9bc5-71b7ac1e68c8","utm":null,"classification":null,"metadata":null}
10/09/2026, 22:03:55 skip Contato 802e7d55-980a-4c21-9c7b-7e86cd84008a já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"f79baa76-658d-4c87-935b-b508122d37d9","createdAt":"2026-09-10T20:03:55.2045997Z","updatedAt":"2026-09-10T20:03:55.2045998Z","active":true,"number":"2026091000041","startAt":"2026-09-10T20:03:55.2045999Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"802e7d55-980a-4c21-9c7b-7e86cd84008a","contactDetails":{"id":"802e7d55-980a-4c21-9c7b-7e86cd84008a","name":"Leticia Hoffmann","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/c74c9b8_20260909205544310_6e6d1f34_51e7_48a9_aeed_3015088ab073_2026_09_09_20_55.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946753745&response-content-disposition=inline&Signature=opOnfLsSJudD0VW06earz%2FiHQCs%3D","phonenumber":"+55|54996411470","instagram":null,"phonenumberFormatted":"(54) 99641-1470","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T20:03:55.2045997Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T20:03:52Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f79baa76-658d-4c87-935b-b508122d37d9","utm":null,"classification":null,"metadata":null}
10/09/2026, 21:43:02 success Card d9fd716d-a972-4e68-b4f6-2011347caa4b criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 4903d860-bfbe-4813-b3ef-b6a1fc11b4af
detalhe 
{"id":"0a9452b6-d0a2-4812-a4ba-6983dad5c3eb","createdAt":"2026-09-10T19:42:57.8352988Z","updatedAt":"2026-09-10T19:42:57.8352989Z","active":true,"number":"2026091000040","startAt":"2026-09-10T19:42:57.8352991Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"4903d860-bfbe-4813-b3ef-b6a1fc11b4af","contactDetails":{"id":"4903d860-bfbe-4813-b3ef-b6a1fc11b4af","name":"Alessandro Rosa","email":null,"pictureUrl":null,"phonenumber":null,"instagram":null,"phonenumberFormatted":null,"tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T19:42:57.8352988Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T19:42:56Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0a9452b6-d0a2-4812-a4ba-6983dad5c3eb","utm":null,"classification":null,"metadata":null}
10/09/2026, 21:42:33 skip Contato 47e74d46-378d-4480-9515-27f36b3e6b7d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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10/09/2026, 20:59:24 success Card 6a330c32-5dd4-4500-a344-f05f650bd02a criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead cbe37184-71e4-415a-b55d-afd8bb3563a6
detalhe 
{"id":"3add53a6-5a2e-4884-9c38-9563ca555145","createdAt":"2026-09-10T18:59:23.2433329Z","updatedAt":"2026-09-10T18:59:23.3299455Z","active":true,"number":"2026091000039","startAt":"2026-09-10T18:59:23.2433331Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cbe37184-71e4-415a-b55d-afd8bb3563a6","contactDetails":{"id":"cbe37184-71e4-415a-b55d-afd8bb3563a6","name":"[NOVO] +55 54996212124","email":null,"pictureUrl":null,"phonenumber":"+55|54996212124","instagram":null,"phonenumberFormatted":"(54) 99621-2124","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T18:59:23.2433329Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3add53a6-5a2e-4884-9c38-9563ca555145","utm":null,"classification":null,"metadata":null}
10/09/2026, 20:59:24 info Lead cbe37184-71e4-415a-b55d-afd8bb3563a6 entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"3add53a6-5a2e-4884-9c38-9563ca555145","createdAt":"2026-09-10T18:59:23.2433329Z","updatedAt":"2026-09-10T18:59:23.3299455Z","active":true,"number":"2026091000039","startAt":"2026-09-10T18:59:23.2433331Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cbe37184-71e4-415a-b55d-afd8bb3563a6","contactDetails":{"id":"cbe37184-71e4-415a-b55d-afd8bb3563a6","name":"[NOVO] +55 54996212124","email":null,"pictureUrl":null,"phonenumber":"+55|54996212124","instagram":null,"phonenumberFormatted":"(54) 99621-2124","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T18:59:23.2433329Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3add53a6-5a2e-4884-9c38-9563ca555145","utm":null,"classification":null,"metadata":null}
10/09/2026, 20:45:20 skip Contato 46668695-ef67-4718-b55c-e0b555894e42 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"e032d10d-eaa4-4af3-8f95-8d946924bdcc","createdAt":"2026-09-10T18:24:28.115952Z","updatedAt":"2026-09-10T18:45:19.8024764Z","active":true,"number":"2026091000038","startAt":"2026-09-10T18:24:28.115952Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"46668695-ef67-4718-b55c-e0b555894e42","contactDetails":{"id":"46668695-ef67-4718-b55c-e0b555894e42","name":"Lucas","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/43e9c2d_20260910182428401_188f79c5_7e76_464d_a236_9aba49738415_2026_09_10_18_24.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946831069&response-content-disposition=inline&Signature=r08U3EdMOuRuhndc%2F7Z%2FRh%2BKXMQ%3D","phonenumber":"+55|54996489767","instagram":null,"phonenumberFormatted":"(54) 99648-9767","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T18:25:00Z","lastMessageOut":"2026-09-10T18:25:00Z","lastMessageIn":"2026-09-10T18:24:26Z","lastMessageText":"*Vídeo*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e032d10d-eaa4-4af3-8f95-8d946924bdcc","utm":null,"classification":null,"metadata":null}
10/09/2026, 20:24:32 skip Contato 46668695-ef67-4718-b55c-e0b555894e42 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"e032d10d-eaa4-4af3-8f95-8d946924bdcc","createdAt":"2026-09-10T18:24:28.115952Z","updatedAt":"2026-09-10T18:24:28.115952Z","active":true,"number":"2026091000038","startAt":"2026-09-10T18:24:28.1159522Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"46668695-ef67-4718-b55c-e0b555894e42","contactDetails":{"id":"46668695-ef67-4718-b55c-e0b555894e42","name":"Lucas","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d7d025d_20260904213221473_9b9824e2_0714_489c_8bfb_a90f72f6056c_2026_09_04_21_32.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946323942&response-content-disposition=inline&Signature=30XUJOyyDLaeccX4Sh3wSC9XXhE%3D","phonenumber":"+55|54996489767","instagram":null,"phonenumberFormatted":"(54) 99648-9767","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T18:24:28.115952Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T18:24:26Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e032d10d-eaa4-4af3-8f95-8d946924bdcc","utm":null,"classification":null,"metadata":null}
10/09/2026, 20:15:15 skip Lead 9f71b2f2-4921-4e4b-9768-d50cf6ded17d já tem o card 142bb0db-2ee9-422c-8fa4-644fd6bce7f3 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL VC - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
{"id":"41f87a59-288e-43fe-ae2c-bffd151e678a","createdAt":"2026-09-05T14:33:06.852654Z","updatedAt":"2026-09-10T18:15:14.7659544Z","active":true,"number":"2026090500008","startAt":"2026-09-05T14:33:06.852655Z","endAt":null,"firstUserInteractionAt":"2026-09-05T14:33:33.057741Z","firstAgentMessageAt":"2026-09-05T14:33:44.751783Z","status":"IN_PROGRESS","contactId":"9f71b2f2-4921-4e4b-9768-d50cf6ded17d","contactDetails":{"id":"9f71b2f2-4921-4e4b-9768-d50cf6ded17d","name":"Marcos","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/45b27a2_20260909203718003_ef6388b5_491e_4b8c_abd0_b06ca8273d6b_2026_09_09_20_37.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946752639&response-content-disposition=inline&Signature=LOoSMlj8vOIkQASD1L3Y1r5it%2FQ%3D","phonenumber":"+55|54933803214","instagram":null,"phonenumberFormatted":"(54) 93380-3214","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":"2026-09-10T17:39:55.301Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T17:39:55.327Z","lastMessageOut":"2026-09-10T17:39:55.327Z","lastMessageIn":"2026-09-10T17:26:14Z","lastMessageText":"*Audio*","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=41f87a59-288e-43fe-ae2c-bffd151e678a","utm":null,"classification":null,"metadata":null}
10/09/2026, 20:02:00 success Card 2bd9204a-d63a-4748-8ed6-9a095b92058a criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 0abf066c-2056-490c-b687-7465197f4664
detalhe 
{"id":"45c4fdf9-a209-453a-b9e6-7a23a06e608c","createdAt":"2026-09-10T18:01:59.5751385Z","updatedAt":"2026-09-10T18:01:59.6725108Z","active":true,"number":"2026091000037","startAt":"2026-09-10T18:01:59.5751385Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0abf066c-2056-490c-b687-7465197f4664","contactDetails":{"id":"0abf066c-2056-490c-b687-7465197f4664","name":"[NOVO] 54997013726","email":null,"pictureUrl":null,"phonenumber":"+55|54997013726","instagram":null,"phonenumberFormatted":"(54) 99701-3726","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T18:01:59.5751385Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=45c4fdf9-a209-453a-b9e6-7a23a06e608c","utm":null,"classification":null,"metadata":null}
10/09/2026, 20:00:58 success Card 71e51db9-d194-4c3f-8544-d37929df65b9 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead b129b6ef-3f17-4a05-9c90-d4f6d3943c6e
detalhe 
{"id":"0c1caa71-edc9-4ab4-86c6-a626e58d915f","createdAt":"2026-09-10T18:00:57.5253466Z","updatedAt":"2026-09-10T18:00:57.6110387Z","active":true,"number":"2026091000036","startAt":"2026-09-10T18:00:57.5253467Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"b129b6ef-3f17-4a05-9c90-d4f6d3943c6e","contactDetails":{"id":"b129b6ef-3f17-4a05-9c90-d4f6d3943c6e","name":"[NOVO] 54999429518","email":null,"pictureUrl":null,"phonenumber":"+55|54999429518","instagram":null,"phonenumberFormatted":"(54) 99942-9518","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T18:00:57.5253466Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0c1caa71-edc9-4ab4-86c6-a626e58d915f","utm":null,"classification":null,"metadata":null}
10/09/2026, 19:59:34 success Card 5df77bbc-8553-4dd4-98b1-d6b355068e3d criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 8b26600d-5d4f-4c8a-9597-2c05bcff88ec
detalhe 
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10/09/2026, 19:52:50 skip Contato f6c4867b-21ae-4375-971a-4fbbb09c9cbc já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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10/09/2026, 19:46:09 skip Contato 39a9227d-1ee1-49ab-acf2-48338e75b77c já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"7fde727c-f3f4-45b9-8d7e-4b66f962596f","createdAt":"2026-09-10T17:46:08.6309528Z","updatedAt":"2026-09-10T17:46:08.7356848Z","active":true,"number":"2026091000034","startAt":"2026-09-10T17:46:08.6309529Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"39a9227d-1ee1-49ab-acf2-48338e75b77c","contactDetails":{"id":"39a9227d-1ee1-49ab-acf2-48338e75b77c","name":"[NOVO] 54996192566","email":null,"pictureUrl":null,"phonenumber":"+55|54996192566","instagram":null,"phonenumberFormatted":"(54) 99619-2566","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T17:46:08.6309528Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7fde727c-f3f4-45b9-8d7e-4b66f962596f","utm":null,"classification":null,"metadata":null}
10/09/2026, 19:45:03 success Card f6032124-aac0-4f45-8271-257d53679f20 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead f6c4867b-21ae-4375-971a-4fbbb09c9cbc
detalhe 
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10/09/2026, 19:43:44 success Card fabf66b4-a806-4dfa-a074-36af7140385e criado no board "COMERCIAL VC - Fluxo de Atendimento" para o lead c7dba468-89e7-4a71-82e2-b9342c5e0629
detalhe 
{"id":"a2752c7a-96b6-467e-98e5-f7dbca17414e","createdAt":"2026-09-10T17:43:42.6712637Z","updatedAt":"2026-09-10T17:43:42.7397669Z","active":true,"number":"2026091000032","startAt":"2026-09-10T17:43:42.6712637Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"c7dba468-89e7-4a71-82e2-b9342c5e0629","contactDetails":{"id":"c7dba468-89e7-4a71-82e2-b9342c5e0629","name":"[NOVO] 54996412486","email":null,"pictureUrl":null,"phonenumber":"+55|54996412486","instagram":null,"phonenumberFormatted":"(54) 99641-2486","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T17:43:42.6712637Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a2752c7a-96b6-467e-98e5-f7dbca17414e","utm":null,"classification":null,"metadata":null}
10/09/2026, 19:43:44 info Lead c7dba468-89e7-4a71-82e2-b9342c5e0629 entrou direto em "COMERCIAL VC - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"a2752c7a-96b6-467e-98e5-f7dbca17414e","createdAt":"2026-09-10T17:43:42.6712637Z","updatedAt":"2026-09-10T17:43:42.7397669Z","active":true,"number":"2026091000032","startAt":"2026-09-10T17:43:42.6712637Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"c7dba468-89e7-4a71-82e2-b9342c5e0629","contactDetails":{"id":"c7dba468-89e7-4a71-82e2-b9342c5e0629","name":"[NOVO] 54996412486","email":null,"pictureUrl":null,"phonenumber":"+55|54996412486","instagram":null,"phonenumberFormatted":"(54) 99641-2486","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T17:43:42.6712637Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a2752c7a-96b6-467e-98e5-f7dbca17414e","utm":null,"classification":null,"metadata":null}
10/09/2026, 19:42:54 success Card 7c34c09d-0fed-4950-ad1c-18cf5826976a criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 147cbeba-50e3-49b5-9304-174bbeaf702d
detalhe 
{"id":"15e2c42a-ad9d-4443-80f2-aa8e70d58539","createdAt":"2026-09-10T17:42:52.8772438Z","updatedAt":"2026-09-10T17:42:52.9604066Z","active":true,"number":"2026091000031","startAt":"2026-09-10T17:42:52.8772439Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"147cbeba-50e3-49b5-9304-174bbeaf702d","contactDetails":{"id":"147cbeba-50e3-49b5-9304-174bbeaf702d","name":"[NOVO] 54999205081","email":null,"pictureUrl":null,"phonenumber":"+55|54999205081","instagram":null,"phonenumberFormatted":"(54) 99920-5081","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T17:42:52.8772438Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=15e2c42a-ad9d-4443-80f2-aa8e70d58539","utm":null,"classification":null,"metadata":null}
10/09/2026, 19:23:13 skip Contato c14d320a-15f4-4fc5-8210-323e23ca1d6d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"b11ee308-20da-4e80-af96-434952669ac9","createdAt":"2026-09-10T17:23:10.0246788Z","updatedAt":"2026-09-10T17:23:10.0246789Z","active":true,"number":"2026091000030","startAt":"2026-09-10T17:23:10.024679Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"c14d320a-15f4-4fc5-8210-323e23ca1d6d","contactDetails":{"id":"c14d320a-15f4-4fc5-8210-323e23ca1d6d","name":"Milla","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/3910c68_20260908132413330_e851e31d_08a2_4852_beaa_dc1347af4d2a_2026_09_08_13_24.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946640254&response-content-disposition=inline&Signature=3oN77%2FyYPHk6AdxGEgWC7yavzj0%3D","phonenumber":"+55|54991171809","instagram":null,"phonenumberFormatted":"(54) 99117-1809","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T17:23:10.0246788Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T17:23:08Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b11ee308-20da-4e80-af96-434952669ac9","utm":null,"classification":null,"metadata":null}
10/09/2026, 19:21:30 success Card 0f50ad3b-d9b8-451a-9e0e-6ebf528b520c criado no board "COMERCIAL VC - Fluxo de Atendimento" para o lead ff72c1ac-0f88-4bea-afc8-56c4f4b2925b
detalhe 
{"id":"b4333877-b28f-4d27-a554-d51bc5bc70fe","createdAt":"2026-09-10T17:21:28.5726074Z","updatedAt":"2026-09-10T17:21:28.6586137Z","active":true,"number":"2026091000029","startAt":"2026-09-10T17:21:28.5726075Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"ff72c1ac-0f88-4bea-afc8-56c4f4b2925b","contactDetails":{"id":"ff72c1ac-0f88-4bea-afc8-56c4f4b2925b","name":"[NOVO] 54999431942","email":null,"pictureUrl":null,"phonenumber":"+55|54999431942","instagram":null,"phonenumberFormatted":"(54) 99943-1942","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T17:21:28.5726074Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b4333877-b28f-4d27-a554-d51bc5bc70fe","utm":null,"classification":null,"metadata":null}
10/09/2026, 19:21:29 info Lead ff72c1ac-0f88-4bea-afc8-56c4f4b2925b entrou direto em "COMERCIAL VC - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"b4333877-b28f-4d27-a554-d51bc5bc70fe","createdAt":"2026-09-10T17:21:28.5726074Z","updatedAt":"2026-09-10T17:21:28.6586137Z","active":true,"number":"2026091000029","startAt":"2026-09-10T17:21:28.5726075Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"ff72c1ac-0f88-4bea-afc8-56c4f4b2925b","contactDetails":{"id":"ff72c1ac-0f88-4bea-afc8-56c4f4b2925b","name":"[NOVO] 54999431942","email":null,"pictureUrl":null,"phonenumber":"+55|54999431942","instagram":null,"phonenumberFormatted":"(54) 99943-1942","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T17:21:28.5726074Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b4333877-b28f-4d27-a554-d51bc5bc70fe","utm":null,"classification":null,"metadata":null}
10/09/2026, 18:49:58 skip Lead bf7962bc-9214-47db-800a-4ba3a3a67b2f já tem o card 9c687309-d4a2-43a5-9d66-9b7b6868ca15 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL LV - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
{"id":"c0012396-addf-4c7f-b918-523c5d006dde","createdAt":"2026-09-10T16:46:41.093004Z","updatedAt":"2026-09-10T16:49:57.9205881Z","active":true,"number":"2026091000028","startAt":"2026-09-10T16:46:41.093004Z","endAt":null,"firstUserInteractionAt":"2026-09-10T16:49:57.8916599Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"bf7962bc-9214-47db-800a-4ba3a3a67b2f","contactDetails":{"id":"bf7962bc-9214-47db-800a-4ba3a3a67b2f","name":"Cesar","email":null,"pictureUrl":null,"phonenumber":"+55|54999446617","instagram":null,"phonenumberFormatted":"(54) 99944-6617","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"2bdc7226-e260-40a3-a491-fdc15c9ab410","departmentDetails":{"id":"2bdc7226-e260-40a3-a491-fdc15c9ab410","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"LV - Comercial Lagoa Vermelha","description":null},"userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","botId":null,"botVersionId":null,"agentDetails":{"id":"6295f019-ae52-4181-8d04-53a85381aa37","userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","name":"Jeferson Borges","shortName":"Jeferson / Comercial - Lagoa Vermelha","phoneNumber":"+55|54997074713","email":"lagoa@susinautocenter.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T16:47:52Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T16:47:52Z","lastMessageText":"Susin Lagoa","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c0012396-addf-4c7f-b918-523c5d006dde","utm":null,"classification":null,"metadata":null}
10/09/2026, 18:47:30 skip Contato 85235c32-c592-42a0-acda-b69d5e0a50fa já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"9813d5df-4a0a-4493-b408-f5b2f3c391d1","createdAt":"2026-09-10T16:45:16.565664Z","updatedAt":"2026-09-10T16:47:30.1937929Z","active":true,"number":"2026091000027","startAt":"2026-09-10T16:45:16.565664Z","endAt":null,"firstUserInteractionAt":"2026-09-10T16:47:30.1584127Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"85235c32-c592-42a0-acda-b69d5e0a50fa","contactDetails":{"id":"85235c32-c592-42a0-acda-b69d5e0a50fa","name":"Charles Jr.","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/859a89d_20260910164516842_d1739f93_d43b_4971_a830_be3d30b03bbc_2026_09_10_16_45.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946825117&response-content-disposition=inline&Signature=nPtNI4M4gUguqRkJ7SGVzsShL8U%3D","phonenumber":"+55|48999840055","instagram":null,"phonenumberFormatted":"(48) 99984-0055","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T16:45:24Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T16:45:24Z","lastMessageText":"Pneu 205/60R15","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9813d5df-4a0a-4493-b408-f5b2f3c391d1","utm":null,"classification":null,"metadata":null}
10/09/2026, 18:46:43 success Card 9c687309-d4a2-43a5-9d66-9b7b6868ca15 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead bf7962bc-9214-47db-800a-4ba3a3a67b2f
detalhe 
{"id":"c0012396-addf-4c7f-b918-523c5d006dde","createdAt":"2026-09-10T16:46:41.0930044Z","updatedAt":"2026-09-10T16:46:41.0930044Z","active":true,"number":"2026091000028","startAt":"2026-09-10T16:46:41.0930046Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"bf7962bc-9214-47db-800a-4ba3a3a67b2f","contactDetails":{"id":"bf7962bc-9214-47db-800a-4ba3a3a67b2f","name":"Cesar","email":null,"pictureUrl":null,"phonenumber":"+55|54999446617","instagram":null,"phonenumberFormatted":"(54) 99944-6617","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T16:46:41.0930044Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T16:46:39Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c0012396-addf-4c7f-b918-523c5d006dde","utm":null,"classification":null,"metadata":null}
10/09/2026, 18:45:21 success Card 284323fa-f302-445e-9bd6-811de9c2e4a3 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 85235c32-c592-42a0-acda-b69d5e0a50fa
detalhe 
{"id":"9813d5df-4a0a-4493-b408-f5b2f3c391d1","createdAt":"2026-09-10T16:45:16.565664Z","updatedAt":"2026-09-10T16:45:16.5656641Z","active":true,"number":"2026091000027","startAt":"2026-09-10T16:45:16.5656643Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"85235c32-c592-42a0-acda-b69d5e0a50fa","contactDetails":{"id":"85235c32-c592-42a0-acda-b69d5e0a50fa","name":"Charles Jr.","email":null,"pictureUrl":null,"phonenumber":"+55|48999840055","instagram":null,"phonenumberFormatted":"(48) 99984-0055","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T16:45:16.565664Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T16:45:14Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9813d5df-4a0a-4493-b408-f5b2f3c391d1","utm":null,"classification":null,"metadata":null}
10/09/2026, 18:23:59 skip Contato 400e9a1c-702c-43a8-9ac0-162e56eaaace já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"b3cf39a7-6c0c-41a5-9dc6-6a1b8f7826c4","createdAt":"2026-09-10T16:22:57.938801Z","updatedAt":"2026-09-10T16:23:59.2422862Z","active":true,"number":"2026091000026","startAt":"2026-09-10T16:22:57.938802Z","endAt":null,"firstUserInteractionAt":"2026-09-10T16:23:59.2186111Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"400e9a1c-702c-43a8-9ac0-162e56eaaace","contactDetails":{"id":"400e9a1c-702c-43a8-9ac0-162e56eaaace","name":"Bianca Almeida","email":null,"pictureUrl":null,"phonenumber":"+55|54996067010","instagram":null,"phonenumberFormatted":"(54) 99606-7010","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T16:23:45Z","lastMessageOut":"2026-09-10T16:22:58.493Z","lastMessageIn":"2026-09-10T16:23:45Z","lastMessageText":"Boa tarde, tudo bem? \nPreciso de orçamento de pneus 205/55 R16.","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b3cf39a7-6c0c-41a5-9dc6-6a1b8f7826c4","utm":null,"classification":null,"metadata":null}
10/09/2026, 18:22:59 success Card 7a3336b8-782a-4a14-a781-45c796bdf0da criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 400e9a1c-702c-43a8-9ac0-162e56eaaace
detalhe 
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10/09/2026, 18:17:09 skip Contato c1551be7-390b-4319-afcd-83b5d028e144 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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10/09/2026, 18:17:00 success Card 87725f6d-9e20-42d6-87c0-94cf91f5c4eb criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 776b6d25-8d35-4b6a-8b00-a4a5ec3c2e75
detalhe 
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10/09/2026, 18:14:59 success Card b2faa02e-8425-4365-8a6c-54266a9ea782 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead c1551be7-390b-4319-afcd-83b5d028e144
detalhe 
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10/09/2026, 16:32:56 success Card 9d2d9907-be4a-400f-9363-c46a680171e3 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 2cd8f751-6a31-4971-b683-6edede8be8e8
detalhe 
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10/09/2026, 16:26:02 success Card a525519f-b19e-4900-82b1-63564df42612 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead ca7947f2-abe0-4c3a-a75f-c254be091985
detalhe 
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10/09/2026, 16:21:00 success Card 233320ed-ad26-48ce-8f73-17471de4db92 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 2e490a51-0988-4945-bfec-83802a9c5307
detalhe 
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10/09/2026, 16:02:56 success Card 2fc220ab-1f76-4fe9-90ce-bbda08127cd7 criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead 68e14297-e63b-4926-86fa-9b0dd4dd4146
detalhe 
{"id":"5ea417f2-85ff-4b1b-a5b7-86b16ab8ba7f","createdAt":"2026-09-10T14:02:54.3862924Z","updatedAt":"2026-09-10T14:02:54.4775238Z","active":true,"number":"2026091000019","startAt":"2026-09-10T14:02:54.3862926Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"68e14297-e63b-4926-86fa-9b0dd4dd4146","contactDetails":{"id":"68e14297-e63b-4926-86fa-9b0dd4dd4146","name":"[NOVO] +55 54997092971","email":null,"pictureUrl":null,"phonenumber":"+55|54997092971","instagram":null,"phonenumberFormatted":"(54) 99709-2971","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T14:02:54.3862924Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5ea417f2-85ff-4b1b-a5b7-86b16ab8ba7f","utm":null,"classification":null,"metadata":null}
10/09/2026, 16:02:55 info Lead 68e14297-e63b-4926-86fa-9b0dd4dd4146 entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
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10/09/2026, 15:50:25 success Card c92edfa6-febb-444d-97cf-8f3b9bf0387e criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead 743ad86a-aadd-4720-a031-5576fd0e5fdc
detalhe 
{"id":"74925dbf-cbb2-4a3d-b296-7c9967278605","createdAt":"2026-09-10T13:50:23.9096815Z","updatedAt":"2026-09-10T13:50:23.9871155Z","active":true,"number":"2026091000018","startAt":"2026-09-10T13:50:23.9096816Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"743ad86a-aadd-4720-a031-5576fd0e5fdc","contactDetails":{"id":"743ad86a-aadd-4720-a031-5576fd0e5fdc","name":"[NOVO] 54999838330","email":null,"pictureUrl":null,"phonenumber":"+55|54999838330","instagram":null,"phonenumberFormatted":"(54) 99983-8330","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:50:23.9096815Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=74925dbf-cbb2-4a3d-b296-7c9967278605","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:50:25 info Lead 743ad86a-aadd-4720-a031-5576fd0e5fdc entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"74925dbf-cbb2-4a3d-b296-7c9967278605","createdAt":"2026-09-10T13:50:23.9096815Z","updatedAt":"2026-09-10T13:50:23.9871155Z","active":true,"number":"2026091000018","startAt":"2026-09-10T13:50:23.9096816Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"743ad86a-aadd-4720-a031-5576fd0e5fdc","contactDetails":{"id":"743ad86a-aadd-4720-a031-5576fd0e5fdc","name":"[NOVO] 54999838330","email":null,"pictureUrl":null,"phonenumber":"+55|54999838330","instagram":null,"phonenumberFormatted":"(54) 99983-8330","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:50:23.9096815Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=74925dbf-cbb2-4a3d-b296-7c9967278605","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:48:03 skip Contato 59d6afe5-dcbc-40af-a146-951371f50d93 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"98b4a6fa-3e61-4688-b829-5cf00ad7adc1","createdAt":"2026-09-10T13:37:55.988008Z","updatedAt":"2026-09-10T13:48:02.8743439Z","active":true,"number":"2026091000017","startAt":"2026-09-10T13:37:55.988009Z","endAt":null,"firstUserInteractionAt":"2026-09-10T13:48:02.8465886Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"59d6afe5-dcbc-40af-a146-951371f50d93","contactDetails":{"id":"59d6afe5-dcbc-40af-a146-951371f50d93","name":"Daniela Capeletti Rizzon (12474)","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/b96bf81_20260910133756305_dd6e45dc_c3d8_4eac_98d7_102637fdb8b6_2026_09_10_13_37.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946813877&response-content-disposition=inline&Signature=icigIOe%2B57hDolXRJUsodjdgJss%3D","phonenumber":"+55|54999917078","instagram":null,"phonenumberFormatted":"(54) 99991-7078","tagsId":["f6002e42-6bce-4029-87b6-e6a0afbc2be6"],"status":"ACTIVE","tagsName":["UN - SÃO MARCOS"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:37:55.988008Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:37:54Z","lastMessageText":"*Audio*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=98b4a6fa-3e61-4688-b829-5cf00ad7adc1","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:38:29 skip Contato 66f588c2-3645-4978-b3d4-92edb0462a42 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"48eb9515-83a8-4461-8953-0be9baa425cd","createdAt":"2026-09-10T13:36:23.579362Z","updatedAt":"2026-09-10T13:38:28.5686633Z","active":true,"number":"2026091000016","startAt":"2026-09-10T13:36:23.579362Z","endAt":null,"firstUserInteractionAt":"2026-09-10T13:38:28.5238898Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"66f588c2-3645-4978-b3d4-92edb0462a42","contactDetails":{"id":"66f588c2-3645-4978-b3d4-92edb0462a42","name":"Susin Auto Center Adm Lagoa","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/b7dd3a4_20260910133623827_c83eb7c9_ae82_43ea_aab5_1b16dac95394_2026_09_10_13_36.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946813785&response-content-disposition=inline&Signature=wcMzWoflCj%2BppJBTfniZQQB1sWI%3D","phonenumber":"+55|54999707488","instagram":null,"phonenumberFormatted":"(54) 99970-7488","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:37:58Z","lastMessageOut":"2026-09-10T13:37:10Z","lastMessageIn":"2026-09-10T13:37:58Z","lastMessageText":"ok","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=48eb9515-83a8-4461-8953-0be9baa425cd","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:38:00 success Card e5bfeb4a-3c5f-4985-950e-b8589da1e829 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 59d6afe5-dcbc-40af-a146-951371f50d93
detalhe 
{"id":"98b4a6fa-3e61-4688-b829-5cf00ad7adc1","createdAt":"2026-09-10T13:37:55.9880089Z","updatedAt":"2026-09-10T13:37:55.988009Z","active":true,"number":"2026091000017","startAt":"2026-09-10T13:37:55.9880091Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"59d6afe5-dcbc-40af-a146-951371f50d93","contactDetails":{"id":"59d6afe5-dcbc-40af-a146-951371f50d93","name":"Daniela Capeletti Rizzon (12474)","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e41abf8_20260902182410010_5afa8d5d_78b0_4fe5_a41d_b3e1a3418b06_2026_09_02_18_24.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946139851&response-content-disposition=inline&Signature=FL1VuxGFJW8KwmNPj2jePW5kkpM%3D","phonenumber":"+55|54999917078","instagram":null,"phonenumberFormatted":"(54) 99991-7078","tagsId":["f6002e42-6bce-4029-87b6-e6a0afbc2be6"],"status":"ACTIVE","tagsName":["UN - SÃO MARCOS"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:37:55.9880089Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:37:54Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=98b4a6fa-3e61-4688-b829-5cf00ad7adc1","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:36:28 skip Contato 66f588c2-3645-4978-b3d4-92edb0462a42 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"48eb9515-83a8-4461-8953-0be9baa425cd","createdAt":"2026-09-10T13:36:23.5793621Z","updatedAt":"2026-09-10T13:36:23.7802444Z","active":true,"number":"2026091000016","startAt":"2026-09-10T13:36:23.5793624Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"66f588c2-3645-4978-b3d4-92edb0462a42","contactDetails":{"id":"66f588c2-3645-4978-b3d4-92edb0462a42","name":"Susin Auto Center Adm Lagoa","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/cfcb5cb_20260908193421974_d29a3a0e_4abf_4468_a137_7e8a1c02243d_2026_09_08_19_34.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946662463&response-content-disposition=inline&Signature=nk3XIVprkbXAAhC4njeNBeHHH7M%3D","phonenumber":"+55|54999707488","instagram":null,"phonenumberFormatted":"(54) 99970-7488","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:36:23.5793621Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=48eb9515-83a8-4461-8953-0be9baa425cd","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:35:22 skip Contato d117af64-804b-476a-88ee-4729bc0d21ff já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"a11bd9d2-b058-487a-bb5a-849e797d3475","createdAt":"2026-09-10T13:33:59.291434Z","updatedAt":"2026-09-10T13:35:21.9247405Z","active":true,"number":"2026091000015","startAt":"2026-09-10T13:33:59.291435Z","endAt":null,"firstUserInteractionAt":"2026-09-10T13:35:21.8907403Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d117af64-804b-476a-88ee-4729bc0d21ff","contactDetails":{"id":"d117af64-804b-476a-88ee-4729bc0d21ff","name":"Socorro Oliveira","email":null,"pictureUrl":null,"phonenumber":"+55|54999807823","instagram":null,"phonenumberFormatted":"(54) 99980-7823","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:33:59.291434Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:33:57Z","lastMessageText":"*Audio*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a11bd9d2-b058-487a-bb5a-849e797d3475","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:34:01 success Card e53c7ac9-54e0-413b-b4f3-38790f0d61f9 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead d117af64-804b-476a-88ee-4729bc0d21ff
detalhe 
{"id":"a11bd9d2-b058-487a-bb5a-849e797d3475","createdAt":"2026-09-10T13:33:59.2914348Z","updatedAt":"2026-09-10T13:33:59.2914348Z","active":true,"number":"2026091000015","startAt":"2026-09-10T13:33:59.291435Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"d117af64-804b-476a-88ee-4729bc0d21ff","contactDetails":{"id":"d117af64-804b-476a-88ee-4729bc0d21ff","name":"Socorro Oliveira","email":null,"pictureUrl":null,"phonenumber":"+55|54999807823","instagram":null,"phonenumberFormatted":"(54) 99980-7823","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:33:59.2914348Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:33:57Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a11bd9d2-b058-487a-bb5a-849e797d3475","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:19:21 skip Contato 50cf78c6-ab53-4eb5-bae6-96e50f51ccc8 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"6aa74aae-8760-4283-9ac0-60a5e96cb426","createdAt":"2026-09-10T13:15:19.351849Z","updatedAt":"2026-09-10T13:19:21.6087313Z","active":true,"number":"2026091000014","startAt":"2026-09-10T13:15:19.351849Z","endAt":null,"firstUserInteractionAt":"2026-09-10T13:19:21.5753694Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"50cf78c6-ab53-4eb5-bae6-96e50f51ccc8","contactDetails":{"id":"50cf78c6-ab53-4eb5-bae6-96e50f51ccc8","name":"Mauricio De Oliveira","email":null,"pictureUrl":null,"phonenumber":"+55|54999715301","instagram":null,"phonenumberFormatted":"(54) 99971-5301","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:15:29Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:15:29Z","lastMessageText":"Gostaria de um orçamento","unreadCount":2,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=6aa74aae-8760-4283-9ac0-60a5e96cb426","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:19:15 skip Lead 67d4d668-126c-4d0f-b1ea-35eda8512e4d já tem o card 569cc3b8-684b-4855-a033-b9e1c92ffa43 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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10/09/2026, 15:19:07 skip Contato 67d4d668-126c-4d0f-b1ea-35eda8512e4d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
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10/09/2026, 15:15:20 success Card 80132291-2d50-4627-bf6e-bfebba72f745 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 50cf78c6-ab53-4eb5-bae6-96e50f51ccc8
detalhe 
{"id":"6aa74aae-8760-4283-9ac0-60a5e96cb426","createdAt":"2026-09-10T13:15:19.3518494Z","updatedAt":"2026-09-10T13:15:19.3518495Z","active":true,"number":"2026091000014","startAt":"2026-09-10T13:15:19.3518497Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"50cf78c6-ab53-4eb5-bae6-96e50f51ccc8","contactDetails":{"id":"50cf78c6-ab53-4eb5-bae6-96e50f51ccc8","name":"Mauricio De Oliveira","email":null,"pictureUrl":null,"phonenumber":"+55|54999715301","instagram":null,"phonenumberFormatted":"(54) 99971-5301","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:15:19.3518494Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:15:16Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=6aa74aae-8760-4283-9ac0-60a5e96cb426","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:10:08 success Card 569cc3b8-684b-4855-a033-b9e1c92ffa43 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 67d4d668-126c-4d0f-b1ea-35eda8512e4d
detalhe 
{"id":"3d8b5d88-6679-4afe-b3fa-8405394c1e95","createdAt":"2026-09-10T13:10:07.115766Z","updatedAt":"2026-09-10T13:10:07.115766Z","active":true,"number":"2026091000013","startAt":"2026-09-10T13:10:07.1157665Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"67d4d668-126c-4d0f-b1ea-35eda8512e4d","contactDetails":{"id":"67d4d668-126c-4d0f-b1ea-35eda8512e4d","name":"Marcelo_Augusto","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e892da5_20260909134356260_9d7d50d1_b727_4860_8d51_2c936c5bd6b0_2026_09_09_13_43.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946727837&response-content-disposition=inline&Signature=Xox2Rr7H9GWSO34BSVEyHUF%2FXbs%3D","phonenumber":"+55|54996923973","instagram":null,"phonenumberFormatted":"(54) 99692-3973","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:10:07.115766Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:10:02Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3d8b5d88-6679-4afe-b3fa-8405394c1e95","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:03:56 success Card aa012857-7d65-42b3-a770-48cade0457dc criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 29ecab2d-793d-439c-b84d-d78660dc3921
detalhe 
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10/09/2026, 15:01:30 success Card d761a11d-78d5-4a8e-94f4-0c16dfd86ec1 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 322b7fa2-80e5-4e69-8be0-7ee8905f5e1e
detalhe 
{"id":"985be5a7-c78f-4a89-aea1-24f1c22b4701","createdAt":"2026-09-10T13:01:28.9163551Z","updatedAt":"2026-09-10T13:01:29.0051037Z","active":true,"number":"2026091000011","startAt":"2026-09-10T13:01:28.9163552Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"322b7fa2-80e5-4e69-8be0-7ee8905f5e1e","contactDetails":{"id":"322b7fa2-80e5-4e69-8be0-7ee8905f5e1e","name":"[NOVO] +55 54981352021","email":null,"pictureUrl":null,"phonenumber":"+55|54981352021","instagram":null,"phonenumberFormatted":"(54) 98135-2021","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:01:28.9163551Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=985be5a7-c78f-4a89-aea1-24f1c22b4701","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:00:26 skip Contato 3f8a7115-c67f-40b7-81c2-e476d77a53cc já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"2f961ea9-bba8-4e3d-b5b3-a46af014a2cf","createdAt":"2026-09-10T13:00:16.82734Z","updatedAt":"2026-09-10T13:00:25.9758734Z","active":true,"number":"2026091000010","startAt":"2026-09-10T13:00:16.827341Z","endAt":null,"firstUserInteractionAt":"2026-09-10T13:00:25.9231867Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"3f8a7115-c67f-40b7-81c2-e476d77a53cc","contactDetails":{"id":"3f8a7115-c67f-40b7-81c2-e476d77a53cc","name":"Eribelton De paula","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/07079a2_20260910130017016_2d86793e_149e_464f_88e7_b0e93ead1398_2026_09_10_13_00.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946811618&response-content-disposition=inline&Signature=TbiTnD5RuHWTBCc2uopPUBEh36Y%3D","phonenumber":"+55|54999876283","instagram":null,"phonenumberFormatted":"(54) 99987-6283","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:00:16.82734Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:00:14Z","lastMessageText":"Olá, entrei em contato pelo WhatsApp da loja Lagoa Vermelha e fui direcionado para a Susin Acelera. Gostaria de um atendimento!","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=2f961ea9-bba8-4e3d-b5b3-a46af014a2cf","utm":null,"classification":null,"metadata":null}
10/09/2026, 15:00:21 success Card 03e75462-d550-45c3-9530-e10d9e5fe8c0 criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 3f8a7115-c67f-40b7-81c2-e476d77a53cc
detalhe 
{"id":"2f961ea9-bba8-4e3d-b5b3-a46af014a2cf","createdAt":"2026-09-10T13:00:16.8273408Z","updatedAt":"2026-09-10T13:00:16.8273409Z","active":true,"number":"2026091000010","startAt":"2026-09-10T13:00:16.8273411Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"3f8a7115-c67f-40b7-81c2-e476d77a53cc","contactDetails":{"id":"3f8a7115-c67f-40b7-81c2-e476d77a53cc","name":"Eribelton De paula","email":null,"pictureUrl":null,"phonenumber":"+55|54999876283","instagram":null,"phonenumberFormatted":"(54) 99987-6283","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T13:00:16.8273408Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T13:00:14Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=2f961ea9-bba8-4e3d-b5b3-a46af014a2cf","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:59:58 success Card b6e9ace1-8d19-4e59-b66e-2a95b5ced4ff criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead 3d68a4f8-07a8-43eb-9902-0db29c9facb9
detalhe 
{"id":"ed85a13a-9c23-4a65-b4c6-58b983999961","createdAt":"2026-09-10T12:59:57.6891825Z","updatedAt":"2026-09-10T12:59:57.772803Z","active":true,"number":"2026091000009","startAt":"2026-09-10T12:59:57.6891826Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"3d68a4f8-07a8-43eb-9902-0db29c9facb9","contactDetails":{"id":"3d68a4f8-07a8-43eb-9902-0db29c9facb9","name":"[NOVO] +55 54999158691","email":null,"pictureUrl":null,"phonenumber":"+55|54999158691","instagram":null,"phonenumberFormatted":"(54) 99915-8691","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:59:57.6891825Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ed85a13a-9c23-4a65-b4c6-58b983999961","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:49:54 skip Lead 67940f4d-b676-490d-bc63-f83849dcdd84 já tem o card b8db7add-a9b4-4c95-b172-1e48fbe3d668 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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10/09/2026, 14:21:53 skip Contato db1c3a0a-e61b-4759-9bf8-30c504bf394d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"f0dc5226-2833-4dca-bfde-34c2549c3e13","createdAt":"2026-09-10T12:13:02.887839Z","updatedAt":"2026-09-10T12:21:52.8518283Z","active":true,"number":"2026091000007","startAt":"2026-09-10T12:13:02.887839Z","endAt":null,"firstUserInteractionAt":"2026-09-10T12:21:52.8250596Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"db1c3a0a-e61b-4759-9bf8-30c504bf394d","contactDetails":{"id":"db1c3a0a-e61b-4759-9bf8-30c504bf394d","name":"#$","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/714ccfa_20260910121303191_4f684957_4863_4158_b65c_8e08bc0829e1_2026_09_10_12_13.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946808784&response-content-disposition=inline&Signature=ZoskM2ofBpEu%2BB0NwlYmCa%2FR%2BGE%3D","phonenumber":"+55|54999487517","instagram":null,"phonenumberFormatted":"(54) 99948-7517","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:13:02.887839Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T12:12:59Z","lastMessageText":"*Audio*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f0dc5226-2833-4dca-bfde-34c2549c3e13","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:20:56 skip Contato b98d6905-1854-4a66-ba3a-d9004930cd1c já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"5c7bf40e-d781-42b7-a3c8-1f6f278664b1","createdAt":"2026-09-10T12:20:15.503504Z","updatedAt":"2026-09-10T12:20:55.8755528Z","active":true,"number":"2026091000008","startAt":"2026-09-10T12:20:15.503504Z","endAt":null,"firstUserInteractionAt":"2026-09-10T12:20:55.8415178Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"b98d6905-1854-4a66-ba3a-d9004930cd1c","contactDetails":{"id":"b98d6905-1854-4a66-ba3a-d9004930cd1c","name":"Air Fix","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/a1464b4_20260910122015652_f4472b85_ddc5_4090_a60c_9917e9044b32_2026_09_10_12_20.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946809217&response-content-disposition=inline&Signature=jrizXhD2g8cvcIw1llEdKYbrdGc%3D","phonenumber":"+55|5432911812","instagram":null,"phonenumberFormatted":"(54) 3291-1812","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:20:15.503504Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T12:20:13Z","lastMessageText":"olá bom dia, tudo bem?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5c7bf40e-d781-42b7-a3c8-1f6f278664b1","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:20:20 success Card 6612e9df-1b3e-4597-9468-20bbb20d300c criado no board "SUSIN ACELERA - Fluxo de Atendimento" para o lead b98d6905-1854-4a66-ba3a-d9004930cd1c
detalhe 
{"id":"5c7bf40e-d781-42b7-a3c8-1f6f278664b1","createdAt":"2026-09-10T12:20:15.5035046Z","updatedAt":"2026-09-10T12:20:15.5035047Z","active":true,"number":"2026091000008","startAt":"2026-09-10T12:20:15.5035048Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"b98d6905-1854-4a66-ba3a-d9004930cd1c","contactDetails":{"id":"b98d6905-1854-4a66-ba3a-d9004930cd1c","name":"Air Fix","email":null,"pictureUrl":null,"phonenumber":"+55|5432911812","instagram":null,"phonenumberFormatted":"(54) 3291-1812","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:20:15.5035046Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T12:20:13Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5c7bf40e-d781-42b7-a3c8-1f6f278664b1","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:19:54 skip Contato 4ff4aaf5-cdde-45c3-b547-6a90a655aee4 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"189ce61d-8aa7-4024-931a-ba395ace487f","createdAt":"2026-09-09T18:06:32.39866Z","updatedAt":"2026-09-10T12:19:54.4422855Z","active":true,"number":"2026090900019","startAt":"2026-09-09T18:06:32.39866Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":"2026-09-09T18:10:41.950458Z","status":"IN_PROGRESS","contactId":"4ff4aaf5-cdde-45c3-b547-6a90a655aee4","contactDetails":{"id":"4ff4aaf5-cdde-45c3-b547-6a90a655aee4","name":"[NOVO] +55 54999121563","email":null,"pictureUrl":null,"phonenumber":"+55|54999121563","instagram":null,"phonenumberFormatted":"(54) 99912-1563","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-09T18:11:58.11Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-09T18:11:58.138Z","lastMessageOut":"2026-09-09T18:11:58.138Z","lastMessageIn":null,"lastMessageText":"*Nota:* CLIENTE ESTEVE EM LOJA E COMPROU OS PNEUS","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=189ce61d-8aa7-4024-931a-ba395ace487f","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:13:10 skip Contato db1c3a0a-e61b-4759-9bf8-30c504bf394d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"f0dc5226-2833-4dca-bfde-34c2549c3e13","createdAt":"2026-09-10T12:13:02.8878391Z","updatedAt":"2026-09-10T12:13:02.8878392Z","active":true,"number":"2026091000007","startAt":"2026-09-10T12:13:02.8878393Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"db1c3a0a-e61b-4759-9bf8-30c504bf394d","contactDetails":{"id":"db1c3a0a-e61b-4759-9bf8-30c504bf394d","name":"#$","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/f4b8fda_20260908214802284_041c4fbb_1c68_4758_9a90_38fff26c1252_2026_09_08_21_48.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946670483&response-content-disposition=inline&Signature=qnAsRtr60esP8StSoQyKe2uYRSE%3D","phonenumber":"+55|54999487517","instagram":null,"phonenumberFormatted":"(54) 99948-7517","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:13:02.8878391Z","lastMessageOut":null,"lastMessageIn":"2026-09-10T12:12:59Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f0dc5226-2833-4dca-bfde-34c2549c3e13","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:09:33 success Card b1c6e145-f072-484e-9c84-ef3b87cab793 criado no board "COMERCIAL VC - Fluxo de Atendimento" para o lead 76c3b7bb-0023-4081-ab65-c93ae07d601a
detalhe 
{"id":"361cc049-340e-407b-9ac1-951741bc26a9","createdAt":"2026-09-10T12:09:26.6082468Z","updatedAt":"2026-09-10T12:09:26.680924Z","active":true,"number":"2026091000006","startAt":"2026-09-10T12:09:26.6082469Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"76c3b7bb-0023-4081-ab65-c93ae07d601a","contactDetails":{"id":"76c3b7bb-0023-4081-ab65-c93ae07d601a","name":"[NOVO] 54999708995","email":null,"pictureUrl":null,"phonenumber":"+55|54999708995","instagram":null,"phonenumberFormatted":"(54) 99970-8995","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:09:26.6082468Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=361cc049-340e-407b-9ac1-951741bc26a9","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:09:32 info Lead 76c3b7bb-0023-4081-ab65-c93ae07d601a entrou direto em "COMERCIAL VC - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"361cc049-340e-407b-9ac1-951741bc26a9","createdAt":"2026-09-10T12:09:26.6082468Z","updatedAt":"2026-09-10T12:09:26.680924Z","active":true,"number":"2026091000006","startAt":"2026-09-10T12:09:26.6082469Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"76c3b7bb-0023-4081-ab65-c93ae07d601a","contactDetails":{"id":"76c3b7bb-0023-4081-ab65-c93ae07d601a","name":"[NOVO] 54999708995","email":null,"pictureUrl":null,"phonenumber":"+55|54999708995","instagram":null,"phonenumberFormatted":"(54) 99970-8995","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:09:26.6082468Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=361cc049-340e-407b-9ac1-951741bc26a9","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:06:24 skip Contato 47e74d46-378d-4480-9515-27f36b3e6b7d já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"e00f632e-2c9d-40db-9a5d-e2130ac8a02b","createdAt":"2026-08-18T11:21:51.864202Z","updatedAt":"2026-09-10T12:06:24.2579254Z","active":true,"number":"2026081800004","startAt":"2026-08-18T11:21:51.864202Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":"2026-08-18T11:46:52.764454Z","status":"IN_PROGRESS","contactId":"47e74d46-378d-4480-9515-27f36b3e6b7d","contactDetails":{"id":"47e74d46-378d-4480-9515-27f36b3e6b7d","name":"SUSIN_SM - Vendas / Mariana Reginatto","email":"","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/7ff1126_20260909143813614_9d1e2e74_6030_4846_9615_ea5bdfdc4bee_2026_09_09_14_38.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946731094&response-content-disposition=inline&Signature=8KC6OsAEQ2L%2FFa7ohXU4wGW8hdk%3D","phonenumber":"+55|54984188873","instagram":null,"phonenumberFormatted":"(54) 98418-8873","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-09T19:30:41.937Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T11:45:13Z","lastMessageOut":"2026-09-10T11:45:13Z","lastMessageIn":"2026-09-09T19:30:41Z","lastMessageText":"ELISANDRO DA SILVA REIS 54 99968-9371\nCOTAÇÃO 23604 \nAGORA DE MANHÃ","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=e00f632e-2c9d-40db-9a5d-e2130ac8a02b","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:06:19 success Card 7db968ce-2896-45a6-a628-fa1f6d395838 criado no board "COMERCIAL SM - Fluxo de Atendimento" para o lead 6aa31c10-eb7a-4ca8-bc84-6c9e44861057
detalhe 
{"id":"8a2e3688-e7c0-4d49-9799-3171db0cc259","createdAt":"2026-09-10T12:06:17.7486986Z","updatedAt":"2026-09-10T12:06:17.830754Z","active":true,"number":"2026091000005","startAt":"2026-09-10T12:06:17.7486989Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"6aa31c10-eb7a-4ca8-bc84-6c9e44861057","contactDetails":{"id":"6aa31c10-eb7a-4ca8-bc84-6c9e44861057","name":"[NOVO] 54984432971","email":null,"pictureUrl":null,"phonenumber":"+55|54984432971","instagram":null,"phonenumberFormatted":"(54) 98443-2971","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:06:17.7486986Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=8a2e3688-e7c0-4d49-9799-3171db0cc259","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:06:19 info Lead 6aa31c10-eb7a-4ca8-bc84-6c9e44861057 entrou direto em "COMERCIAL SM - Fluxo de Atendimento" sem card em nenhum board - criando card para não ficar invisível
detalhe 
{"id":"8a2e3688-e7c0-4d49-9799-3171db0cc259","createdAt":"2026-09-10T12:06:17.7486986Z","updatedAt":"2026-09-10T12:06:17.830754Z","active":true,"number":"2026091000005","startAt":"2026-09-10T12:06:17.7486989Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"6aa31c10-eb7a-4ca8-bc84-6c9e44861057","contactDetails":{"id":"6aa31c10-eb7a-4ca8-bc84-6c9e44861057","name":"[NOVO] 54984432971","email":null,"pictureUrl":null,"phonenumber":"+55|54984432971","instagram":null,"phonenumberFormatted":"(54) 98443-2971","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"00f8a05d-d168-46c0-812c-2a0f1572092d","departmentDetails":{"id":"00f8a05d-d168-46c0-812c-2a0f1572092d","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"SM - Comercial São Marcos","description":null},"userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","botId":null,"botVersionId":null,"agentDetails":{"id":"212526a2-d263-4e05-8bd5-47b3fa97cdbf","userId":"bb06e68a-4e95-49ac-b256-59a72e4791ec","name":"Mariana Reginato","shortName":"Mariana / Comercial - São Marcos","phoneNumber":"+55|54984188873","email":"mariana@susinautocenter.com.br","pictureFileId":"1051d9f4-9eb6-4b4f-8844-e744c4f43285","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/10bf40f_20260720203134477_1000013865.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942345897&response-content-disposition=inline&Signature=0Z1LziZNW7Sq32VdMu3X0tOUPaM%3D"},"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:06:17.7486986Z","lastMessageOut":null,"lastMessageIn":null,"lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=8a2e3688-e7c0-4d49-9799-3171db0cc259","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:03:27 skip Lead 82da1cb4-d38e-4c9a-a812-ac19b93fef5a já tem o card 88cbb8fa-3a35-44b3-be58-5e0fdeaa46c9 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL VC - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
{"id":"ae498575-9151-47a6-b54e-f68330a93f0c","createdAt":"2026-09-09T19:20:43.84927Z","updatedAt":"2026-09-10T12:03:26.1927966Z","active":true,"number":"2026090900024","startAt":"2026-09-09T19:20:43.84927Z","endAt":null,"firstUserInteractionAt":"2026-09-10T12:03:26.138875Z","firstAgentMessageAt":"2026-09-09T19:21:28.949344Z","status":"IN_PROGRESS","contactId":"82da1cb4-d38e-4c9a-a812-ac19b93fef5a","contactDetails":{"id":"82da1cb4-d38e-4c9a-a812-ac19b93fef5a","name":"Felipe","email":null,"pictureUrl":null,"phonenumber":"+55|54996123311","instagram":null,"phonenumberFormatted":"(54) 99612-3311","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"436cae80-8a22-4138-b511-41c31f345af6","departmentDetails":{"id":"436cae80-8a22-4138-b511-41c31f345af6","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"VC - Comercial Vacaria","description":null},"userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","botId":null,"botVersionId":null,"agentDetails":{"id":"b2f94afa-e4a8-4a47-b0ee-ddb67563d4e7","userId":"af61eb2b-e63e-40c2-be2a-bc7ed9f1cdc5","name":"Patrick Fiorelli","shortName":"Patrick / Comercial - Vacaria","phoneNumber":"+55|54996052765","email":"vendas.vacaria@susinautocenter.com.br","pictureFileId":"85af5296-f463-4c9e-a4ee-ea046e681db1","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/d82f0d0_20260720121550237_1000081074.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942316153&response-content-disposition=inline&Signature=R3JYa6wKQ3Wa6GWH3%2BAlZPVdJA0%3D"},"previousSessionId":null,"readTimestamp":"2026-09-10T12:03:07.891Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-10T12:03:09.612Z","lastMessageOut":"2026-09-10T12:03:09.612Z","lastMessageIn":"2026-09-10T12:02:12Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nMagina!!","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ae498575-9151-47a6-b54e-f68330a93f0c","utm":null,"classification":null,"metadata":null}
10/09/2026, 14:00:14 skip Contato 91962b73-c2c5-474f-a48b-8ece168453c7 já tem card reivindicado/criado no board "SUSIN ACELERA - Fluxo de Atendimento"
detalhe 
{"id":"461a2684-41f0-4c57-b26b-8a557ffdf5e9","createdAt":"2026-09-04T11:11:50.646399Z","updatedAt":"2026-09-10T12:00:14.4572898Z","active":true,"number":"2026090400005","startAt":"2026-09-04T11:11:50.6464Z","endAt":null,"firstUserInteractionAt":"2026-09-04T11:17:26.292898Z","firstAgentMessageAt":"2026-09-04T11:59:54.851276Z","status":"IN_PROGRESS","contactId":"91962b73-c2c5-474f-a48b-8ece168453c7","contactDetails":{"id":"91962b73-c2c5-474f-a48b-8ece168453c7","name":"Susin Auto Center","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/da237f8_20260909201735233_39c6a93f_b1b2_41c2_b6ae_f018e3492d20_2026_09_09_20_17.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946751456&response-content-disposition=inline&Signature=qPCLAX%2BFtWzP%2BkLFCJ7nDS48sNk%3D","phonenumber":"+55|54996052765","instagram":null,"phonenumberFormatted":"(54) 99605-2765","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","botId":null,"botVersionId":null,"agentDetails":{"id":"1bf7d1eb-87a9-47da-95c2-c5ae0541021c","userId":"5042e017-90bf-4537-a00e-ad3d13f6b2b5","name":"Leticia Hoffmann","shortName":"Leticia / Susin Acelera - Central de Relacionamento","phoneNumber":"+55|54996613439","email":"leticia@susinautocenter.com.br","pictureFileId":"6b702e02-a053-4753-ab66-ab88e9ec89e0","pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/e514c8f_20260711130934066_whatsapp_image_2026_06_13_at_12_37_12.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1941541775&response-content-disposition=inline&Signature=2DTBIniMZzn5OqjyLqZNFDq2h0Q%3D"},"previousSessionId":null,"readTimestamp":"2026-09-09T20:35:21.287Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-09T20:35:21.287Z","lastMessageOut":"2026-09-09T20:35:21.287Z","lastMessageIn":"2026-09-09T20:35:04Z","lastMessageText":"*Leticia / Susin Acelera - Central de Relacionamento:*\nTa bom. ","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=461a2684-41f0-4c57-b26b-8a557ffdf5e9","utm":null,"classification":null,"metadata":null}
10/09/2026, 13:57:06 skip Lead 97e934b6-acbe-455b-b16e-8c6d92a35883 já tem o card 5699fc35-81a6-4d15-8d80-df8ea6ea5f26 em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL LV - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
{"id":"d2af6b70-51ab-45f1-9b27-cd3352b4afdd","createdAt":"2026-09-08T16:33:08.209832Z","updatedAt":"2026-09-10T11:57:05.6468657Z","active":true,"number":"2026090800021","startAt":"2026-09-08T16:33:08.209833Z","endAt":null,"firstUserInteractionAt":"2026-09-10T11:57:05.6114737Z","firstAgentMessageAt":"2026-09-08T16:33:20.433196Z","status":"IN_PROGRESS","contactId":"97e934b6-acbe-455b-b16e-8c6d92a35883","contactDetails":{"id":"97e934b6-acbe-455b-b16e-8c6d92a35883","name":"Gilsom","email":null,"pictureUrl":null,"phonenumber":"+55|54996717861","instagram":null,"phonenumberFormatted":"(54) 99671-7861","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"2bdc7226-e260-40a3-a491-fdc15c9ab410","departmentDetails":{"id":"2bdc7226-e260-40a3-a491-fdc15c9ab410","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"LV - Comercial Lagoa Vermelha","description":null},"userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","botId":null,"botVersionId":null,"agentDetails":{"id":"6295f019-ae52-4181-8d04-53a85381aa37","userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","name":"Jeferson Borges","shortName":"Jeferson / Comercial - Lagoa Vermelha","phoneNumber":"+55|54997074713","email":"lagoa@susinautocenter.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-08T20:33:58.828Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-08T20:33:58.849Z","lastMessageOut":"2026-09-08T20:33:58.849Z","lastMessageIn":"2026-09-08T20:25:30Z","lastMessageText":"*Audio*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d2af6b70-51ab-45f1-9b27-cd3352b4afdd","utm":null,"classification":null,"metadata":null}
10/09/2026, 13:48:13 skip Lead 624a323c-c95a-423d-a25c-f9a2fc822501 já tem o card ca6f10bf-5b87-4e5c-9ca1-7b687bbce44b em "SUSIN ACELERA - Fluxo de Atendimento" - board "COMERCIAL SM - Fluxo de Atendimento" aguarda a etiqueta transferir, não cria card novo
detalhe 
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