Automações Muvecom

Lead novo → criar card no board do departamento atual

SESSION_NEW e SESSION_UPDATE: sempre que uma sessão está em Susin Acelera ou numa das 4 lojas, garante 1 card (nunca mais que 1) para o contato no board daquele departamento. Se o lead for transferido para uma loja, cria também 1 card no board da loja (além do que já existir em Susin Acelera).

Data/hora	Nível	Mensagem
23/07/2026, 22:03:02	info	Modo alterado para LIVE (executa ações reais) pela tela detalhe null
23/07/2026, 21:58:36	log-only	[SIMULAÇÃO] criaria card para o contato 5fba104e-ac4a-4e5f-8b48-08473e2cefb4 no board "SUSIN ACELERA - Fluxo de Atendimento" detalhe {"id":"3fb1eff5-6a43-4ad5-97e2-6a1152f6a553","createdAt":"2026-07-23T19:58:35.5251197Z","updatedAt":"2026-07-23T19:58:35.5251197Z","active":true,"number":"2026072300023","startAt":"2026-07-23T19:58:35.5251198Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"5fba104e-ac4a-4e5f-8b48-08473e2cefb4","contactDetails":{"id":"5fba104e-ac4a-4e5f-8b48-08473e2cefb4","name":"Emerson Couto","email":"","pictureUrl":null,"phonenumber":"+55\|14991070669","instagram":null,"phonenumberFormatted":"(14) 99107-0669","tagsId":["970d1739-da00-4a93-9eff-1509990e1f9e"],"status":"ACTIVE","tagsName":["TESTE MENSAGEM"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-07-23T19:58:35.5251197Z","lastMessageOut":null,"lastMessageIn":"2026-07-23T19:58:33Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3fb1eff5-6a43-4ad5-97e2-6a1152f6a553","utm":null,"classification":null,"metadata":null}
23/07/2026, 21:54:51	log-only	[SIMULAÇÃO] criaria card para o contato cb5a362b-40f8-4c44-935e-73521fbec8ee no board "COMERCIAL LV - Fluxo de Atendimento" detalhe {"id":"5d9e2189-e19f-448a-8e6b-6372cfb91f8f","createdAt":"2026-07-23T18:35:03.230314Z","updatedAt":"2026-07-23T19:54:50.9306143Z","active":true,"number":"2026072300022","startAt":"2026-07-23T18:35:03.230314Z","endAt":null,"firstUserInteractionAt":"2026-07-23T19:54:50.8904672Z","firstAgentMessageAt":"2026-07-23T18:37:20.609028Z","status":"IN_PROGRESS","contactId":"cb5a362b-40f8-4c44-935e-73521fbec8ee","contactDetails":{"id":"cb5a362b-40f8-4c44-935e-73521fbec8ee","name":"Matheus Matana","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/79f54d5_20260723184503319_cb034d56_a06e_4da3_b445_f253c9d8a04b_2026_07_23_18_45.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942598704&response-content-disposition=inline&Signature=vy7PTc5gOHEZtVBSL3SUqR7PYZ0%3D","phonenumber":"+55\|54999854496","instagram":null,"phonenumberFormatted":"(54) 99985-4496","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"2bdc7226-e260-40a3-a491-fdc15c9ab410","departmentDetails":{"id":"2bdc7226-e260-40a3-a491-fdc15c9ab410","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"LV - Comercial Lagoa Vermelha","description":null},"userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","botId":null,"botVersionId":null,"agentDetails":{"id":"6295f019-ae52-4181-8d04-53a85381aa37","userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","name":"Jeferson Borges","shortName":"Jeferson / Comercial - Lagoa Vermelha","phoneNumber":"+55\|54997074713","email":"lagoa@susinautocenter.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-07-23T19:44:52.688Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-07-23T19:52:07Z","lastMessageOut":"2026-07-23T19:52:07Z","lastMessageIn":"2026-07-23T19:43:58Z","lastMessageText":"Nota: MATHEUS ANTUNES MATANA\nCOTAÇÃO 22141 \n24/07/2026 ÀS 08:00","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5d9e2189-e19f-448a-8e6b-6372cfb91f8f","utm":null,"classification":null,"metadata":null}

Data/hora

Nível

Mensagem

23/07/2026, 22:03:02

info

Modo alterado para LIVE (executa ações reais) pela tela

detalhe

null

23/07/2026, 21:58:36

log-only

[SIMULAÇÃO] criaria card para o contato 5fba104e-ac4a-4e5f-8b48-08473e2cefb4 no board "SUSIN ACELERA - Fluxo de Atendimento"

detalhe

{"id":"3fb1eff5-6a43-4ad5-97e2-6a1152f6a553","createdAt":"2026-07-23T19:58:35.5251197Z","updatedAt":"2026-07-23T19:58:35.5251197Z","active":true,"number":"2026072300023","startAt":"2026-07-23T19:58:35.5251198Z","endAt":null,"firstUserInteractionAt":null,"firstAgentMessageAt":null,"status":"PENDING","contactId":"5fba104e-ac4a-4e5f-8b48-08473e2cefb4","contactDetails":{"id":"5fba104e-ac4a-4e5f-8b48-08473e2cefb4","name":"Emerson Couto","email":"","pictureUrl":null,"phonenumber":"+55|14991070669","instagram":null,"phonenumberFormatted":"(14) 99107-0669","tagsId":["970d1739-da00-4a93-9eff-1509990e1f9e"],"status":"ACTIVE","tagsName":["TESTE MENSAGEM"]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"4b091500-bcf3-49e9-b796-9e6d37b9470f","departmentDetails":{"id":"4b091500-bcf3-49e9-b796-9e6d37b9470f","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"Central de Relacionamento - SUSIN ACELERA","description":null},"userId":null,"botId":null,"botVersionId":null,"agentDetails":null,"previousSessionId":null,"readTimestamp":null,"waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-07-23T19:58:35.5251197Z","lastMessageOut":null,"lastMessageIn":"2026-07-23T19:58:33Z","lastMessageText":null,"unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3fb1eff5-6a43-4ad5-97e2-6a1152f6a553","utm":null,"classification":null,"metadata":null}

23/07/2026, 21:54:51

log-only

[SIMULAÇÃO] criaria card para o contato cb5a362b-40f8-4c44-935e-73521fbec8ee no board "COMERCIAL LV - Fluxo de Atendimento"

detalhe

{"id":"5d9e2189-e19f-448a-8e6b-6372cfb91f8f","createdAt":"2026-07-23T18:35:03.230314Z","updatedAt":"2026-07-23T19:54:50.9306143Z","active":true,"number":"2026072300022","startAt":"2026-07-23T18:35:03.230314Z","endAt":null,"firstUserInteractionAt":"2026-07-23T19:54:50.8904672Z","firstAgentMessageAt":"2026-07-23T18:37:20.609028Z","status":"IN_PROGRESS","contactId":"cb5a362b-40f8-4c44-935e-73521fbec8ee","contactDetails":{"id":"cb5a362b-40f8-4c44-935e-73521fbec8ee","name":"Matheus Matana","email":null,"pictureUrl":"https://cdn.flw.chat/upload/bcbd8c0d-f539-494f-9673-f296fceb595e/IMAGE/79f54d5_20260723184503319_cb034d56_a06e_4da3_b445_f253c9d8a04b_2026_07_23_18_45.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1942598704&response-content-disposition=inline&Signature=vy7PTc5gOHEZtVBSL3SUqR7PYZ0%3D","phonenumber":"+55|54999854496","instagram":null,"phonenumberFormatted":"(54) 99985-4496","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"09c36f0b-d459-4de1-9d7d-875929258a16","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(54) 99661-3439","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Número Central"},"companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","departmentId":"2bdc7226-e260-40a3-a491-fdc15c9ab410","departmentDetails":{"id":"2bdc7226-e260-40a3-a491-fdc15c9ab410","companyId":"bcbd8c0d-f539-494f-9673-f296fceb595e","name":"LV - Comercial Lagoa Vermelha","description":null},"userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","botId":null,"botVersionId":null,"agentDetails":{"id":"6295f019-ae52-4181-8d04-53a85381aa37","userId":"1efc7363-be24-4618-8ec0-4ec9c8d098a8","name":"Jeferson Borges","shortName":"Jeferson / Comercial - Lagoa Vermelha","phoneNumber":"+55|54997074713","email":"lagoa@susinautocenter.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-07-23T19:44:52.688Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-07-23T19:52:07Z","lastMessageOut":"2026-07-23T19:52:07Z","lastMessageIn":"2026-07-23T19:43:58Z","lastMessageText":"*Nota:* MATHEUS ANTUNES MATANA\nCOTAÇÃO 22141 \n24/07/2026 ÀS 08:00","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5d9e2189-e19f-448a-8e6b-6372cfb91f8f","utm":null,"classification":null,"metadata":null}